Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,885 reviews
5 stars
557
4 stars
327
3 stars
302
2 stars
155
1 star
544
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Food Quality
Several reviews mentioned cold or improperly prepared food, including stale fries and incorrect items.
Cleanliness
The cleanliness of the restaurant and bathrooms was frequently criticized, with reports of unsanitary conditions.
Customer Experience
Many customers expressed frustration with the overall experience, citing poor service and management issues.
Positive Feedback
Despite the negative reviews, some customers praised the food quality and service during specific visits, indicating inconsistency in performance.
- LWLakesha WashingtonNov 11, 20251.0I came today through the drive through and stopped at the first window to pay no one was there another car was telling me to pull forward I got to the second window and the worker stated I could not pay there and I told him what happened and asked to speak to a manager he said I am the manager I asked him to take my card to pay he refused then called the police on me . I eat here most mornings my whole job does we will not be back again. Brown skin man with red shirt and I believe very rude and smart mouth . My company will no longer ever visit this McDonald’s again not only did he make y’all loose everyday customers but also wanted the food that was ordered.
- JCJackie CoxNov 11, 20251.0The customer service was horrible the employee was rude and other customer agreed the manger never corrected her behavior s
- KGKaren GlotzhoberNov 7, 20251.0The most disgusting bathroom I have ever been in!
- AAALI ALRIKABINov 5, 20251.0Slow drive through. Why only one guy working on taking orders on two drive through. I just wanted coffee and waited 10 minutes on the speaker to order. No one else was in the drive thru.
- JFJac FinchNov 4, 20251.0If you want an earthworm in your drink, this is the place
Frequently Asked Questions About McDonald's
What are the regular dine-in hours for McDonald's at 14860 Michigan Ave, Dearborn?
McDonald's is open for dine-in from 7:00 AM to 11:00 PM every day of the week.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 1:00 AM the next day, providing extended hours for customers.
What are the delivery hours for McDonald's in Dearborn?
Delivery is available daily from 6:00 AM to 12:30 AM.
What online options are available to order from McDonald's?
Customers can order through the McDonald's App available on iOS and Android, or via the delivery website https://mcdonalds.order.online/business/-5579 and quick link https://mcdonalds.smart.link/jfeqnrnmr.
What types of payment does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer curbside pickup or no-contact delivery?
Yes, they provide curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Which car wash services are nearby that customers might visit before or after enjoying a meal at McDonald's?
Nearby car wash options include Fast Splash Car Wash, Dearborn Auto Wash, and Superior Auto Accents, making it convenient for customers to get a car wash close to McDonald's.
What other fast food restaurants are close to this McDonald's?
Burger King is a nearby fast food restaurant, offering alternative dining options in the vicinity.
Are there any gas stations near McDonald's that customers can refuel at?
Yes, Citgo and Fairlane Fuel gas stations are close by and convenient for customers visiting McDonald's.