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Dunkin'

4.0
(510 reviews)

Business Details

12951 Michigan Ave, Dearborn, MI
48126, United States
(313) 406-5384
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dearborn, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12951 Michigan Ave, Dearborn, MI
48126, United States

Hours

Reviews

4.0
510 reviews
5 stars
320
4 stars
59
3 stars
33
2 stars
17
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and quick service, others reported rude and unprofessional behavior from staff.

Product Quality

Many customers enjoyed the freshness and quality of the donuts and drinks, but there were complaints about incorrect orders and inconsistent drink preparation.

Cleanliness

Some reviews highlighted cleanliness and a welcoming atmosphere, while others reported unsanitary conditions, including flies on food.

Order Accuracy

Several customers experienced issues with order accuracy, including incorrect drink preparations and missing items.
  • CA
    C A
    Feb 22, 2026
    5.0
    The staff is all smiles! They always have fresh donuts in stock. A group that works well together and really wants the best for every customer! Visit and come back. ☺️
  • YM
    Youssef Mansour
    Feb 14, 2026
    5.0
    Best Dunkin in metro Detroit area, great service, workers, and fresh Food and drinks all the time
  • MF
    Megan Finkbeiner
    Jan 31, 2026
    1.0
    Will never go to this location again. Ordered a latte with almond milk at the drive through but I needed to change it not even 30 seconds later to oat milk and was told the drink was already made even though I was still actively ordering other food and drinks. They refused to make the latte with oat milk even though I had not finished ordering and told me that next time I needed to get my order right the first time. Horrible customer service and if you come here to order make sure you don’t forget a single thing or you won’t get what you want.
  • JA
    jannah Albayati
    Jan 25, 2026
    5.0
    I had a really good experience at this Dunkin’ Donuts. Everything went smoothly and the service was super quick. Reham helped me out, and she was honestly great—very kind, helpful, and fast without making it feel rushed. She was friendly, patient, and made sure everything was right with my order. It’s always nice when someone treats you with genuine care, and she definitely did. I’ll for sure be coming back because of the great service. ☕🍩
  • AL
    Adrienne Long
    Jan 25, 2026
    1.0
    I went to grab a mangonada which has Tajin in it. They didn’t put any it. So I asked could they put a tad bit ( extremely small amount) of it in it! The girl acted confused about what I was requesting. So she finally figured it out. She came back and not only was it in a smaller cup, but she put almost a whole of Tajin in it . That was the most disgusting drink I have ever had. Look at this garbage on the picture. I will never go here again because they always jack something up. They should be ashamed of themselves for this

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dearborn, MI?

Dunkin' in Dearborn, MI is open from 5:00 AM to 11:00 PM Monday through Thursday and Saturday, until midnight on Friday, and from 6:00 AM to 11:00 PM on Sunday.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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