Dunkin'

3.5
681 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dearborn, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
24235 Michigan Ave, Dearborn, MI
48124, United States

Hours

Reviews

3.5
681 reviews
5 stars
278
4 stars
133
3 stars
71
2 stars
46
1 star
153

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and attentive staff to rude and unprofessional interactions.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and preparation errors, leading to frustration.

Product Quality

There are consistent complaints about stale or poorly prepared food items, particularly donuts and bagels, affecting overall satisfaction.

Cleanliness

While some reviews mention a clean environment, others highlight issues with cleanliness and maintenance, suggesting inconsistency.

Speed of Service

Customers noted varying wait times, with some praising quick service while others experienced delays, particularly during busy hours.
  • AA
    Afrah A
    1 day ago
    1.0
    This Dunkin’ charges higher prices than every other nearby location. A medium hot coffee here costs more than it should, and it feels like they’re overcharging compared to the rest of the area. I won’t be returning until the pricing is brought in line with other Dunkin’ stores.
  • JB
    Joey Barnett
    3 days ago
    2.0
    They are passing off regular coffee as Americanos and charging you $4.50.
  • MA
    mina Al-khafaji
    Nov 13, 2025
    1.0
    IF I COULD GIVE 0 STARS I WOULD. TERRIBLE SERVICE, TERRIBLE DRINKS, JUST ALL AROUND TERRIBLE FROM THE MINUTE I PULLED INTO THE PARKING LOT. He made the drink wrong first off, went inside for it to be made right, and was charged again. Drinks were still terrible no creamer or sugar. If I wanted a black coffee I would ask for one. I asked him to add sugar and he said I’ll have to charge you…. At this point I left.
  • SO
    Sean O'Connor
    Nov 9, 2025
    1.0
    Walked in there to get a coffee with my uncle. We were first in line right away. We were waiting for 20 minutes and were never served. The workers were only paying attention to the drive thru and mobile orders. It wasn’t even crowded. Would need a lot of convincing to come back.
  • HA
    Heather Al-Rashidi
    Nov 2, 2025
    3.0
    I love Dunkin’ — always have — but this location is definitely pricier than the one just down the road. The service was good and the atmosphere was nice, but I’ll probably go to the other Dunkin’ next time to save a dollar. Coffee’s coffee, but savings are savings! ☕💵

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Dearborn, MI?

This Dunkin' location is open daily, starting at 4:30 AM on Monday and open 24 hours from Tuesday through Sunday.

Does Dunkin' in Dearborn offer delivery and curbside pickup services?

Dunkin' offers both delivery and curbside pickup services at this location.