Arby's

4.0
1331 reviews
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Business Details

2431 S Telegraph Rd, Dearborn, MI
48124, United States
(313) 561-8357
http://www.arbys.com/locations/us/mi/dearborn/2431-s-telegraph-rd/store-1090
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2431 S Telegraph Rd, Dearborn, MI
48124, United States

Hours

Reviews

4.0
1,331 reviews
5 stars
674
4 stars
330
3 stars
143
2 stars
67
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions.

Food Quality

Many reviews mentioned cold or poorly prepared food, with several customers expressing disappointment in the quality.

Positive Staff Interactions

Some customers highlighted friendly and helpful staff members, particularly praising individual employees for their excellent service.

Cleanliness Concerns

Several reviews noted unsanitary conditions in the dining area and issues with food handling.
  • AA
    Abby
    2 days ago
    1.0
    I just got a meat and 3 box and my chicken sandwich was absolutely RAW. The whole thing was undercooked. Just look at this picture. Completely pink and straight raw chicken. This is aside from the rude service from the lady that had no patience and didnt even let me finish my order. It was closed by the time I could go back with it.
  • JM
    Jacob M
    Dec 31, 2025
    5.0
    I hope management reads these reviews because my girlfriend and I stopped at this Arby's late last night (12/30/25) around 10:45. The woman working was one of the most pleasant fast food workers I've ever met. I didn't get her name, but she was so genuinely nice. I hope she gets the props she deserves! Food was good as well. It's Arby's, the food is usually pretty good.
  • DW
    Deneral White
    Dec 18, 2025
    1.0
    Always drive through only
  • MJ
    Matthew Johnson
    Dec 13, 2025
    2.0
    Got my order wrong last week and was told to come back and they’ll make it right. When I came back they gave me a hard time and managers were very rude and disrespectful.. I walked out after over 20 minutes of waiting..
  • TW
    Todd Wiley
    Dec 1, 2025
    5.0
    My cashier was awesome very friendly and funny
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