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Arby's

4.0
(1270 reviews)

Business Details

2431 S Telegraph Rd, Dearborn, MI
48124, United States
(313) 561-8357

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2431 S Telegraph Rd, Dearborn, MI
48124, United States

Hours

Reviews

4.0
1,270 reviews
5 stars
641
4 stars
313
3 stars
136
2 stars
64
1 star
116

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong charges.

Service Quality

Service was frequently described as slow, with some staff being rude or unprofessional, while a few employees received praise for their friendliness.

Food Quality

Food quality varied significantly, with complaints about undercooked items, cold food, and poor presentation, though some customers enjoyed their meals.

Cleanliness

The restaurant was often noted as dirty, with reports of unsanitary conditions and unkempt dining areas.
  • WW
    WOOB
    Feb 11, 2026
    3.0
    It was okay. Sandwich wad kinda dry.
  • WT
    Wendy Taylor
    Feb 3, 2026
    1.0
    Every time I order from there they never get my order right I ordered a Swiss beef with extra meat and they didn't even add extra meat and they only fill the sauce up quarter way. You couldn't even dip your sandwich into it. 🤬🤬 Do not go there they are the worst I am reporting this place to the headquarters. They need to look into the managers and everyone that works there. Look at those pictures does that look like double beef?
  • JJ
    JoeyCRACK313
    Jan 31, 2026
    5.0
    I normally don't leave reviews especially around my area because it's normally very bad around here but I went into this Arby's and I placed a fairly large order there was zero complaints, everybody was very well-mannered very nice The store was very clean Michaela was my server but everybody was very nice
  • AA
    Abby
    Jan 10, 2026
    1.0
    I just got a meat and 3 box and my chicken sandwich was absolutely RAW. The whole thing was undercooked. Just look at this picture. Completely pink and straight raw chicken. This is aside from the rude service from the lady that had no patience and didnt even let me finish my order. It was closed by the time I could go back with it.
  • JM
    Jacob M
    Dec 31, 2025
    5.0
    I hope management reads these reviews because my girlfriend and I stopped at this Arby's late last night (12/30/25) around 10:45. The woman working was one of the most pleasant fast food workers I've ever met. I didn't get her name, but she was so genuinely nice. I hope she gets the props she deserves! Food was good as well. It's Arby's, the food is usually pretty good.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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