Shatila Bakery is a family-owned and operated bakery that has been serving the Metro Detroit area since 1979. We are dedicated to providing our customers with the highest quality, most authentic Lebanese sweets. Our pastries are made with fresh, high-quality ingredients and are baked with love.
We offer a wide variety of pastries, including baklava, ma'amoul, knafeh, kashta, and many more. We also have a selection of ice cream and chocolate confections.
Our pastries are perfect for any occasion, from weddings and birthdays to corporate events and potlucks. We also offer custom cakes and pastries.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.