Wendy's

3.5
1478 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
5714 South Telegraph Road, Dearborn Heights, MI
48125, United States

Hours

Reviews

3.5
1,478 reviews
5 stars
494
4 stars
351
3 stars
247
2 stars
114
1 star
272

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with how their concerns were handled.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the food as fresh and tasty, others complained about cold or improperly cooked items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Service Speed

Many customers noted slow service, with some stating they had to wait excessively long for their orders.
  • OJ
    Octavia James
    Nov 12, 2025
    3.0
    I would've given 5 stars but when I got to work I discovered I had the wrong order besides what I ordered. I ordered a spicy chicken sandwich combo but was given a Dave's double cheeseburger combo instead and I don't eat ground beef so I had to through it away instead.
  • TT
    Tracy Tavolacci
    Nov 9, 2025
    1.0
    I no longer eat at Wendy's the food is either cold and soggy or burned and hard as a rock I also have a hard time trying to get the staff to change or cook fresh food not just at this Wendy's but other Wendy's as well save your money stay home
  • VA
    Virginia Adam
    Nov 5, 2025
    1.0
    Nope, food bad, service rude.
  • RG
    Raenell Glenn
    Nov 2, 2025
    1.0
    This was probably. One of the worst breakfast i've ever hat Wendy's, the breakfast sandwich was dry. The fries were old enshy and had been sitting out for a while. The outside of the restaurant looked like it could have some cleaning on the glass. I knew when I pulled up that I should not have eaten there and I should have asked for a refund. I'll let this review serve as that.
  • JS
    Joseph Sakal
    Oct 30, 2025
    1.0
    Last time I checked when you order and pay for something you should get that. Ordered 2 Baconators, did not get a single baconator, was charged for 2 baconators. Save yourself the disappointment and the money and go to another Wendy's. This store needs retraining.

Frequently Asked Questions About Wendy's

Is Dearborn Hts Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.