Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with how their concerns were handled.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers praised the food as fresh and tasty, others complained about cold or improperly cooked items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Service Speed
Many customers noted slow service, with some stating they had to wait excessively long for their orders.
OJ
Octavia James
Nov 12, 2025
3.0
I would've given 5 stars but when I got to work I discovered I had the wrong order besides what I ordered. I ordered a spicy chicken sandwich combo but was given a Dave's double cheeseburger combo instead and I don't eat ground beef so I had to through it away instead.
TT
Tracy Tavolacci
Nov 9, 2025
1.0
I no longer eat at Wendy's the food is either cold and soggy or burned and hard as a rock I also have a hard time trying to get the staff to change or cook fresh food not just at this Wendy's but other Wendy's as well save your money stay home
VA
Virginia Adam
Nov 5, 2025
1.0
Nope, food bad, service rude.
RG
Raenell Glenn
Nov 2, 2025
1.0
This was probably.
One of the worst breakfast i've ever hat Wendy's, the breakfast sandwich was dry. The fries were old enshy and had been sitting out for a while. The outside of the restaurant looked like it could have some cleaning on the glass. I knew when I pulled up that I should not have eaten there and I should have asked for a refund. I'll let this review serve as that.
JS
Joseph Sakal
Oct 30, 2025
1.0
Last time I checked when you order and pay for something you should get that. Ordered 2 Baconators, did not get a single baconator, was charged for 2 baconators. Save yourself the disappointment and the money and go to another Wendy's. This store needs retraining.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Dearborn Heights, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Dearborn Heights, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (313) 292-5727.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dearborn Hts Wendy’s serve breakfast?
Yes, this Wendy’s location in Dearborn Heights, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at the Dearborn Heights Wendy's?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Does the Wendy's in Dearborn Heights serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's location?
Delivery is available where offered. You can check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's on South Telegraph Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's at 5714 South Telegraph Road?
You can call them directly at (313) 292-5727, or reach Customer Care via live chat on their contact page or by calling 888-624-8140.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this location offers drive-thru service, dine-in options, and delivery where available.
Where can I find the menu and prices for Wendy's in Dearborn Heights?
Menu and pricing can be viewed online at menu.wendys.com or order.wendys.com after selecting the Dearborn Heights location.
What are some nearby places of interest around Wendy's on South Telegraph Road?
Nearby places include gas stations like Mobil and Shell, grocery store ALDI USA, and other fast food restaurants like Burger King and Subway.
How can nearby gas stations like Mobil and Shell help customers visiting Wendy's?
Customers can conveniently fuel up at nearby Mobil or Shell stations before or after their meal at Wendy's, making it easy to combine errands and dining.
What other fast food options are near Wendy's for customers who want variety?
Nearby fast food options include Burger King, Subway, Saroki’s Crispy Chicken & Pizza, and Taystee’s Burgers, offering a variety of choices around the area.