Subway

4.0
341 reviews
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Business Details

3929 Pelham Rd, Dearborn Heights, MI
48127, United States
(313) 278-6306
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dearborn Heights Subway® Restaurant at 3929 Pelham Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3929 Pelham Rd, Dearborn Heights, MI
48127, United States

Hours

Reviews

4.0
341 reviews
5 stars
190
4 stars
66
3 stars
26
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff and incorrect orders, particularly with online orders.

Food Quality

There were numerous complaints about the quality of food, including insufficient ingredients and old or bad food.

Cleanliness

While some reviews praised the cleanliness of the location, others reported unsanitary conditions and poor hygiene among staff.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, stating that it was too high for the quality of food received.

Staff Performance

Feedback on staff performance was mixed, with some praising friendly and efficient service, while others criticized unprofessional behavior and lack of training.
  • AK
    Amanda Karout
    Nov 6, 2025
    5.0
    I don’t know how there are any negative reviews about this location, I’ve never had anything short of great food and service. The owner is so nice and cool and their cookies are always soooo fresh!
  • RJ
    Rabab Jaber
    Nov 4, 2025
    5.0
    I want to give a big shoutout to Angel, one of the best employees Subway has! She truly cares for the store as if it were her own home. The counter area and dining space are always spotless thanks to her hard work and attention to detail. Angel also provides excellent customer service she listens carefully to what customers want, is patient and understanding, and makes every sandwich with care and fairness. You can really tell she takes pride in her work and knows the store inside and out. Honestly, Subway is lucky to have someone like her on their team. She definitely deserves to be promoted to Manager.
  • KM
    K M
    Oct 20, 2025
    2.0
    Been going to this location for years. It's more recently under new owners. When I pulled in parking lot, I observed a large pickup truck turned to side parked across all the handicapped spots. Come to find out it was the owners truck. 🤦🏼‍♀️. Also, employee informed that when tips are given on credit card they don't get them. Has to be given cash for them to get any of it. Shame on this owner!!
  • KB
    Kelly and Ryan Blevins
    Sep 25, 2025
    3.0
    I like subway but it's just getting to expensive
  • CC
    Charles
    Sep 7, 2025
    1.0
    Stopped in today for a sandwich.Went to tip the girl with my card and she informed me.The new owners don't give them their tips.The only way they get their tips is if you give them cash no longer going there.
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Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Dearborn Heights?

The Subway restaurant is located at 3929 Pelham Rd, Dearborn Heights, MI 48127, US.

What are the operating hours of this Subway location?

Subway is open from 8:00 AM to 12:30 AM Monday through Saturday, and from 9:00 AM to 12:30 AM on Sundays.