Subway

4.3
528 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dearborn Heights Subway® Restaurant at 5605 Telegraph Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5605 Telegraph Rd, Dearborn Heights, MI
48125, United States

Hours

Reviews

4.3
528 reviews
5 stars
355
4 stars
66
3 stars
42
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, with specific mentions of employees like Chris, Blaze, and Tianna.

Cleanliness

The store is frequently described as very clean and well-maintained, contributing positively to the overall customer experience.

Food Quality

While many reviews highlight fresh ingredients and well-made sandwiches, there are some complaints about inconsistent food quality, including stale bread and incorrect orders.

Staff Behavior

There are mixed reviews regarding staff behavior, with some praising the team for their friendliness, while others reported instances of unprofessional conduct among certain employees.

Speed of Service

Customers generally noted quick service, with many expressing satisfaction with the speed at which their orders were prepared.
  • FS
    Fallou sene
    5 days ago
    5.0
    I came in on my lunch break and I have to run into Jessica she was phenomenal The customer service skills second to none and I can go to different subways but I choose this location Thank you Jess You're the best.
  • JF
    Jordan Fuller
    Nov 17, 2025
    5.0
    I loved talking to Jess! She gave great recommendations and she's such a peach to speak with! Ali was also super kind and efficient! I've always loved Subway, but THIS subway is now my go to!
  • TT
    Tofu
    Nov 17, 2025
    1.0
    Tonight, came to the subway after a long day and there was no one behind the counter and one of the female workers was standing in the middle of the store. After asking if there is anyone to help me out, she responded with, “it would be rude if there wasn’t, didn’t you hear them in the back.” What kind of attitude is that? after 10 seconds a guy came out and gave her cups to stock I assume or something and went to help me. There was no one in the store and he was working very slow. When I was paying for the 2 six inch tuna subs, usually the person would ask if I wanted to make it one footlong so it would be cheaper. He didn’t, So I had to ask if he could charge it as one footlong, he must have not heard me so he charged me for two six inches which is more expensive. Did not even give me napkins for my takeout with the subs which I have seen every subway I’ve ever went to give napkins. Bad experience, I won’t be coming to this subway again. The sub was alright. I also went there on Friday night, the other lady there was nice.
  • QG
    Quosham Gillespie
    Nov 17, 2025
    5.0
    Jessica and Ali was very professional and welcoming when I came in today offering great service and had me out in no time
  • TB
    Talha Barry
    Nov 9, 2025
    5.0
    ⸻ Excellent Service from Jessica! I stopped by Subway today and had one of the best experiences I’ve had in a long time. Jessica was incredibly friendly, professional, and fast. She greeted me with a smile as soon as I walked in, took the time to get my order exactly how I wanted it, and made sure everything was fresh and perfect. You can tell she really cares about her job and the customers. The store was clean, the food was great, and Jessica’s positive attitude made the visit even better. If every Subway had a worker like Jessica, I’d be there every day. Definitely five-star service!

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 5605 Telegraph Rd, Dearborn Heights, MI 48125.

What are the operating hours of Subway at 5605 Telegraph Rd?

Subway at 5605 Telegraph Rd is open every day from 9:00 AM to midnight.