Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Dearborn Heights Subway® Restaurant at 25854 Ford Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer service experiences vary widely, with some praising staff for being friendly and accommodating, while others report rude and unprofessional behavior.
Food Freshness
Many customers complained about stale bread and unappetizing food, indicating a lack of freshness in ingredients.
Cleanliness
The store is noted for its cleanliness by some customers, but others reported unsanitary conditions and dirty tables.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.
Staff Performance
While some employees received commendations for their hard work and helpfulness, others were criticized for poor attitudes and lack of professionalism.
BD
Bobby Dash
Oct 24, 2025
1.0
Not gnna lie I think it’s time this subway packs it up. Went there for a sub cookies and pizza and EVERYTHING was stale and old. They not even trying anymore. Just shut down
HH
Huda
Oct 23, 2025
5.0
I usually don’t write many reviews unless they are worth it, but I came in a little after 4 PM And the Young lady, I’m not sure what her name is was absolutely wonderful very welcoming and kind. Great customer service food was good super clean as well
AA
Al
Oct 9, 2025
1.0
Today at about 1:30 pm. I arrived in this Subway, they only had wheat bread. The bread was hard, so the server said she would warm it up in the oven. I bought 2 sandwiches. When I got home, I ate mine, picking off the hard bread but my son refused to eat his sandwich. I took his back and they refused to make a new sandwich, saying it's been 2 hours and I shouldn't have taken it for two hours! I don't know if this store is under new management, but in the past, the men were friendlier. The 2 women today had horrible attitudes, I will never come back to this restaurant again!!!
AM
Ayla Mazloum
Oct 5, 2025
5.0
A really good place to eat and get snacks like foot long cookies pizzas subways subs
TA
Tawfik Alomari
Sep 8, 2025
1.0
Visited the Subway on Ford Road in Dearborn Heights on September 8, 2025, around 3:30 PM. Unfortunately, the staff member she’s serving us had a noticeable with very bad attitude and was not welcoming, which led us to leave without completing our order. Owner can check camera and listen to how she has attitude . I hope the service can be improved in the future.