Panera Bread

3.8
951 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dearborn Heights is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
26580 Ford Road, Dearborn Heights, MI
48127, United States

Hours

Reviews

3.8
951 reviews
5 stars
468
4 stars
174
3 stars
84
2 stars
64
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food and service, with some experiencing delays of over 20 minutes.

Food Quality

Many reviews indicated a decline in food quality, with complaints about stale ingredients, incorrect orders, and unsatisfactory portion sizes.

Cleanliness

Numerous customers noted that the restaurant, particularly the bathrooms, were dirty and in need of maintenance.

Staff Attitude

While some staff members received praise for their friendliness, many reviews highlighted instances of rude or inattentive service.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the quality and portion sizes of the food.
  • II
    Isaac Ibrahim
    Nov 15, 2025
    1.0
    The restaurant needs a lot of cleaning.
  • LM
    libra man
    Nov 15, 2025
    5.0
    The place Needs some cleaning that's all
  • RP
    Ray Pudlik
    Nov 13, 2025
    3.0
    Standard Panera food. Layout of this location is on the bland side. Men’s bathroom was a disaster….
  • AJ
    Angela Jackson
    Nov 11, 2025
    5.0
    Love the soup! Fall fav! Butternut squash soup!
  • SR
    Shiara Reed
    Nov 3, 2025
    2.0
    I normally never complain about customer service but this lady at the counter today @ 1:20 p.m she was so rude. No greeting no smiles I asked her to help find the drink she just stood and looked at me with her arms folded. Everyone goes through something but u gotta put that aside when u r at work. Food already high $20 for 2 cups of soup and a small lemonade I at least expected a greeting and nice gestures sheesh

Frequently Asked Questions About Panera Bread

Does Panera Bread Dearborn Heights accept reservations?

No, Panera Bread Dearborn Heights does not accept reservations.

What are the operating hours for Panera Bread Dearborn Heights?

Panera Bread Dearborn Heights is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.