CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Dearborn Heights is here with warmth and welcome. Panera Bread. Food as it should be.
Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms and dining area.
Service Quality
Customer service was frequently criticized for being slow, inattentive, and rude, with several instances of orders being incorrect or incomplete.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, incorrect orders, and high prices relative to portion sizes.
Staff Attitude
Mixed feedback on staff demeanor; some employees were praised for their friendliness, while others were noted for being unprofessional and disengaged.
KB
Keisha Bronner
5 days ago
5.0
I forgot to grab his name, but the young man at the counter working on Monday January 5th during the morning was awesome! I don’t go to Panera bread very often, so I typically stick to what I know. But he offered me some alternative options and they were absolutely delicious! He was also very kind and personable. I work in the food industry myself, so I know it can be tough sometimes so I try to shout out the workers who come in and still do their best. I truly hope this review reaches him because his positive attitude and how friendly he was definitely made the experience both welcoming and memorable. The kitchen staff also did a great job and my food came out fast and hot. I definitely will be back!
NR
Nicholas Richmond
Dec 11, 2025
1.0
Manager Lena referred to a black man customer as the “N” as he walked out the door. She was unaware that I was there and heard. She then rolled her eyes at me.
AK
Andrew K
Dec 4, 2025
3.0
What happened to this place? Drove there last night and watched a guy in the lobby look like he was going through the trash cans. Nobody was doing anything about it so I went somewhere else. Came back tonight and the guy was back. He must have been picking through the garbage for a half hour. Then there was also a man rolling a cigarette or joint at a table and another guy nodding off or sleeping sitting up in a booth. No food. Just hanging out. And as other have pointed out the bathroom is really gross. Place needs to be cleaned more especially at night when they aren't busy.
OS
Octavia Smith
Nov 25, 2025
5.0
I purchased a Vegetable sandwich and asked if they could toast it, they did and it was Delicious! Thanks PB!
RP
Ray Pudlik
Nov 13, 2025
3.0
Standard Panera food. Layout of this location is on the bland side. Men’s bathroom was a disaster….
Does Panera Bread Dearborn Heights accept reservations?
No, Panera Bread Dearborn Heights does not accept reservations.
What are the operating hours for Panera Bread Dearborn Heights?
Panera Bread Dearborn Heights is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Can I order delivery from Panera Bread Dearborn Heights?
Yes, they offer delivery service with hours from 6:00 AM to 9:00 PM Monday through Saturday and 7:00 AM to 9:00 PM Sundays.
Does Panera Bread Dearborn Heights offer online ordering and pick-up options?
Yes, you can order online for Rapid Pick-Up or delivery through their website or app.
What types of meals are served at Panera Bread Dearborn Heights?
They serve breakfast, brunch, lunch, and dinner with a focus on soups, salads, sandwiches, and freshly baked artisan breads.
What payment options are accepted at Panera Bread Dearborn Heights?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Panera Bread Dearborn Heights a casual dining place?
Yes, Panera Bread Dearborn Heights has a casual attire environment, welcoming guests warmly.
What nearby coffee shops are close to Panera Bread Dearborn Heights?
Nearby coffee shops include another Panera Bread location and Starbucks. You can enjoy a coffee at Starbucks before or after your visit here.
Are there any popular restaurants near Panera Bread Dearborn Heights worth visiting?
Nearby popular restaurants include Leo's Coney Island, The Halal Guys, Al Basha Subs, Chipotle Mexican Grill, Five Guys, and Applebee's Grill + Bar, offering a variety of cuisines if you're exploring dining options in the area.
What stores are nearby Panera Bread Dearborn Heights for shopping convenience?
Nearby shopping options include T.J.Maxx, Dollar General, dressbarn, Wilsons Leather Outlet, and Famous Footwear, providing a variety of retail choices near Panera Bread.