Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Speed
Numerous reviews highlighted slow service, with long wait times in both drive-thru and in-store.
Food Quality
Customers frequently complained about cold, poorly prepared food, with some items being inedible.
Staff Attitude
While some reviews praised friendly staff, many others noted a lack of professionalism and poor customer service.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and bathrooms.
CY
Chris Yurk
Feb 14, 2026
1.0
Dined in here on 2/13/26 around 7pm. Employee was outside in front of the store smoking weed and cussing at customers. While we were inside, the employee came back inside and continued cussing and rambling on. Management did nothing until the police arrived. Worst experience I’ve had at a restaurant in a long time…
TD
The Complaint Department
Feb 4, 2026
1.0
Observed a McDonald's employee leaning over the fry station without a beard cover or hair cover. Which is in violation of McDonald's policies. Reported it to corporate and some woman reached out to me and said that they didn't have to where a beard net where food is cooking. I observed him standing there and handling food numerous times.
TG
Toni Graham
Jan 21, 2026
5.0
I door dash and they are the best at packaging there products for delivery!
D8
Don Knotts 810
Jan 14, 2026
1.0
Honestly surprised anybody here still has a job. Terrible at taking an order and even worse at getting it made correctly. The worst McDonald’s in genesee county don’t waste your time or money
RS
Roberta Seymour
Dec 27, 2025
1.0
I just wanted a mcflury and I was shocked to see how small the cups gotten and the price went up. You don't even get the cup full it's half empty for almost 5 bucks I will not ever buy this again . I've gotten them from other stores and they are always full to the bend in the cup/lid. I feel cheated and I even asked if this was the right size I paid for. There might be 25cents worth of ice cream in this cup