Service Speed
Customers frequently reported inconsistent service speed, with some experiencing delays in both in-store and delivery orders.
Food Quality
While many customers praised the taste and freshness of the sandwiches, there were complaints about portion sizes and missing ingredients.
Staff Attitude
The friendliness of the staff received mixed reviews; some customers highlighted excellent service, while others reported rudeness and lack of attentiveness.
Order Accuracy
Several customers noted issues with incorrect orders and missing items, leading to frustration and dissatisfaction.
Cleanliness
The cleanliness of the restaurant was generally appreciated, although some reviews mentioned issues with the dining area and restrooms.