McDonald's

3.5
773 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
174 S Howard, Croswell, MI
48422, United States

Hours

Reviews

3.5
773 reviews
5 stars
278
4 stars
156
3 stars
157
2 stars
71
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Frequent complaints about rude management, yelling, and poor customer service experiences.

Order Accuracy

Many customers reported incorrect orders and missing items, leading to frustration and dissatisfaction.

Cleanliness

Several reviews noted dirty tables and unsanitary conditions in the restaurant.

Food Quality

While some customers enjoyed the food, many reported issues with cold or poorly prepared items.

Staff Positivity

Despite the issues, some staff members received praise for their friendliness and helpfulness.
  • WW
    William
    Nov 7, 2025
    3.0
    Missed half my order
  • CD
    Christopher Davis
    Nov 5, 2025
    3.0
    The red head lady working the front counter today is really killing the atmosphere in this store. I understand things happen, like large unexpected events, but loudly and openly complaining about how y'all weren't prepared while kids and parents are eating in the lobby isn't a good look. It's also not a good looking openly saying she hates that people can order online and do door dash. Since I placed my order online, I'll be sure to make sure to go to another McDonald's establishment where my online order isn't ridiculed while I'm standing wait for it. Couldn't gauge anyone else's attitude, her negative energy was too overpowering.
  • AG
    Alexandria Grace
    Oct 17, 2025
    1.0
    Management yells at employees, I'm missing an item EVERY. SINGLE. TIME. And EVERY time I add tomato to a burger, I'm charged for it but it's never put on the burger.
  • SC
    Sassy Cecelia
    Oct 17, 2025
    1.0
    This was my every morning ritual stop,I go in every morning on my way to work. This morning I asked about a monopoly piece on a McGriddle, the manager started screaming at me for it, she was rude, loud, and insulting. So unfortunately I will never go back to this location, I was treated so horribly because I asked a question. I will miss saying good morning to the old timers that greet me every morning there, but unfortunately, you shouldn’t treat customers that way ever.
  • AM
    Ashley Mroczkowski
    Oct 5, 2025
    1.0
    Young, blonde, boy who I was told is the manager- with glasses sucking using profanity while frazzled, to the point customers can hear it. Order takers seem to never get a simple order correct. Only thing consistent, is their mistakes and management’s attitude problem.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Croswell, MI?

McDonald's in Croswell, MI is open daily from 5:30 AM to 11:00 PM.

During what hours is the drive-thru service available?

The drive-thru is open every day from 5:30 AM to 11:00 PM, matching the regular store hours.