Sonic Drive-In

Reviews

• SC

  Stephanie Cale

  1 day ago
  1.0
  Burgers cold chicken tenders so hard can't eat them very disappointed n I'll never come back
• IJ

  Ivyrose Jane

  4 days ago
  1.0
  Called to question about my order. Staff was rude, and very short with me. And when my food FINALLY arrived it was cold. Waited 1 hr and paid $30 for COLD NASTY FOOD AND RUDE SERVICE. Do better!!! Sidenote: i ordered the dragon refresher and it was fire!
• CB

  Charniece Beach

  6 days ago
  1.0
  If I could give zero stars I would. Customers service is well below standard. And the employees are rude. Messing up orders and not so much as a “I’m sorry for the inconvenience ma’am”. Poor management and leadership as well.
• AP

  April Lee Potter

  Feb 16, 2026
  1.0
  Never again. I used to love Sonic when I lived in Kentucky. If this is the standards you brought north, it might be time to go back where y'all actually know how to operate this restaurant correctly. The app is terrible. Curbside is a joke. You place your order. Pull up to a stall as instructed. App tells you all stalls are full but no other cars are there. You have to go thru drive thru now. Don't expect your order to be correct or even something resembling good food. Slushies are ok and I honestly wouldn't trust them with much else. Tried to contact support to complain as this is now the third and final time I gave this a chance. Upon providing photos I was told management would reach out due to how significant these errors are. Been crickets ever since. I guess they must need 10-17 business days to address these complaints or something smh. Seems more likely they'll just do nothing as is weirdly increasingly the case now. Apparently it's on the customer to just deal with terrible service and substandard product at their own risk. This is why I'll warn the others. Don't waste your time and money like I did. Don't bother to complain, it won't matter. Goodbye to your money and your effort and your faith in business to operate properly or at least get it right some of the time. Couldn't have happened on a worse night either. Literally cannot wait for the next time I get to go to KY and have good Sonic again. The other GR Sonic is usually as bad or worse. MI Sonic won't get another dime and I'm loud so I'll also probably never be done talking about this.
• ML

  Miles Lopes

  Feb 12, 2026
  1.0
  I’m just a door dasher and was trying to get my clients order but the lady in there is so rude the app says to either wait at a stall or go into the store and ask for the order but the lady in there was super rude and demanded me to go wait in the long line in the drive through because she was too lazy to just give me the order WHICH WAS ALREADY MADE ! terrible customer service! Don’t go here if you have a fear of people spitting in your food