McDonald's

3.4
950 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8300 Richardson Rd, Commerce Township, MI
48382, United States

Hours

Reviews

3.4
950 reviews
5 stars
347
4 stars
170
3 stars
162
2 stars
81
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, overcooked, or poorly prepared items.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for food.

Cleanliness

Numerous complaints were made about the cleanliness of the restaurant, including dirty floors and unsanitary bathrooms.

Staff Attitude

Customer experiences varied widely regarding staff attitude, with some praising friendly service while others reported rudeness and poor communication.

Order Accuracy

There were consistent issues with incorrect orders, including missing items and wrong food being served.
  • RM
    Russ Marshall
    Nov 16, 2025
    1.0
    Long wait! Terrible service
  • JJ
    JWS0707
    Nov 4, 2025
    5.0
    It's always clean, and the employees have been helpful and courteous every time I've visited.
  • AV
    Ashley Voodre
    Oct 30, 2025
    1.0
    Everytime I go to this mcdonalds the fries taste terrible and are brown like theyre cooked in old oil.
  • JN
    Josh Nalian
    Oct 28, 2025
    1.0
    Just came here after a busy day to get the little one a happy meal…get all the way home and no chicken nuggets , just fries and two packs of apples. Great job . 👏
  • DD
    Debi
    Oct 25, 2025
    1.0
    Drive through on Friday at 630ish. We thought only 1 person was working there based on the wait. The fries were not even edible. Very hot though. Refreshed a few 2 many times I think. Tasted like grease hasn't been changed in months. Regular cheese burger was cold and dry. Chocolate shake was good.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8300 Richardson Rd, Commerce Township?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open every day from 5:00 AM to 11:00 PM.