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Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy
Brand Certified

Einstein Bros. Bagels

4.0
(434 reviews)

Business Details

8366 Richardson Rd, Commerce Township, MI
48382, United States
(248) 366-9898

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
8366 Richardson Rd, Commerce Township, MI
48382, United States

Hours

Reviews

4.0
434 reviews
5 stars
237
4 stars
84
3 stars
37
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews indicated a decline in food quality, with complaints about bagels being small, dry, or improperly prepared.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of acknowledgment.

Management Changes

Feedback suggests that recent management changes have not improved the overall experience, with some customers expressing hope for future improvements.

Cleanliness Concerns

Multiple reviews highlighted cleanliness issues within the establishment, particularly in food preparation and seating areas.
  • JJ
    Jenni
    3 days ago
    1.0
    Service is a 0 they always mess up my orders and the people working behind the counter don’t even acknowledge you they all look like they hate their jobs maybe find a new job then and find a new attitude
  • CH
    Courtney Hooper
    Feb 10, 2026
    1.0
    Dirty. Wildly overstaffed and yet the wait time was ages. The person didn't type in what I was ordering as I was doing it and kept having to ask me what the details were, even though I went slowly. I repeated it several times and eventually she had it right. Or at least she claimed it was. It was still wrong when I got my order, and my friend's was wrong too. Despite all of the orders turning red on the screen, indicating all the customers were waiting too long, one of the employees was spending their time wiping down the table legs. Not the tables, the legs. The bagels have also gotten to be basically the same quality as Panera. I used to love this place but it's really gone to the dogs. They have a hundred signs up to review them on Google...not sure why.
  • SS
    Seth Sands
    Feb 9, 2026
    1.0
    Disgusting. Lady behind the counter needs to find a new job if she doesn’t like her job. My bagel had hair in it as well, paid $18 dollars for a bagel that I couldn’t even eat.
  • RR
    Rubberband Ronnie
    Feb 3, 2026
    1.0
    Used to be great, not so much anymore
  • TC
    Tyler Conley
    Feb 1, 2026
    1.0
    Flagging most recent bad reviews for removal is insane 🤣 food left out all day. And nothing to crucial temp 75% of the time. Wouldn't recommend

Brand Certified Facts from Einstein Bros. Bagels

Einstein Bros. Bagels partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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