Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with service are mixed, with some praising friendly staff while others report rudeness and slow service.
Food Consistency
Food quality is inconsistent, with reports of cold or poorly prepared items, but some customers enjoyed their meals.
Cleanliness Issues
Several reviews mention cleanliness problems, including dirty dining areas and bathrooms.
Order Accuracy
Many customers experienced issues with incorrect or missing items in their orders.
CC
captain34g
5 days ago
1.0
Placed an online order and was called shortly after. They told me they were out of cheese sticks. I asked if there’s anything they could substitute. Responds with “nah we’re basically out of everything”. Says I can go in the app and cancel no problem. Wrong. I went to the store to try and get the problem fixed. Waited at the counter for 8 minutes to be dismissed and told “ there’s nothing we can do”. Paid for food, didn’t receive food and received the worst customer service ever. I know places get busy, and I’m very understanding as I’ve worked in restaurants but this was an absolute joke.
JD
John DeMarais
Feb 2, 2026
1.0
Asked for extra Arby's sauce twice got zero.
TG
THE MF GOOFBALL
Jan 23, 2026
5.0
Very clean I loved the service very nice people
KC
Kristofer C
Dec 7, 2025
2.0
Ordered tenders and curly fries at drive through, realized total price didn't include fries. Add fries to order at window, no fries in bag received after two attempts and being charged for them.
MG
Megan Geran
Nov 8, 2025
1.0
Wish I could put NO stars but that’s not an option. For the money you pay it’s a shame how awful the food is. Food was cold, we had no condiments on our sandwiches, little chicken in chicken sandwich. Oh and the Mac and cheese looked like they put it out in the morning and served it after putting in microwave for a bit. Never eating here again.