Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
653 reviews
5 stars
271
4 stars
145
3 stars
80
2 stars
40
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently rude and unprofessional service from staff and management, leading to a negative customer experience.
Order Accuracy
Many customers reported incorrect orders and issues with food preparation, including cold and poorly made items.
Food Quality
The quality of food was frequently criticized, with reports of cold, stale, or improperly prepared items.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service response.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly and efficient service.
- ASAnon Smith4 days ago1.0Holy cow, what a rude old lady during the night drive-thru....
- JSJohnathan SDec 12, 20251.0They always claim they are open, but keep their doors locked
- MOMackenzy OtlewskiNov 11, 20251.0Got food for my boyfriend and I. We ordered bacon cheese fries, 6 piece nugget, small fries, and a jr frosty. When we checked our order when getting home, we had 5 nuggets, no fries, and cold fries in the bacon cheese fries. Furthermore, when we walked it, we weren’t greeted professionally at all. They almost gave me my order without the frosty until I mentioned it and they took another glance at the order. Horrible service and mid food every time I go.
- RMRemus MateiOct 30, 20255.0Wonderful Manager lady, thank you for your service.
- TGTruck GodOct 27, 20255.0Best service at any Wendy’s I’ve ever had. Food was fresh and Baked potato had lots of toppings
Frequently Asked Questions About Wendy's
Is 2720 Union Lake Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's located at 2720 Union Lake Road?
The drive-thru is open daily from 6:30 AM to midnight at this Wendy's location.
Does this Wendy's offer dine-in and delivery options?
Yes, customers can dine in, use the drive-thru, or order delivery where available at this location.
Which meals are served at Wendy's on Union Lake Road?
This Wendy's serves breakfast, lunch, and dinner.
How can I place an order online for Wendy's at 2720 Union Lake Road?
You can place an order via the Wendy's mobile app or at https://order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Union Lake Road?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's at 2720 Union Lake Road currently hiring?
To check for job openings at this Wendy's, visit the Careers page at https://wendys-careers.com/job-search/ and search Commerce Charter Township, MI.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available online at the menu website or mobile app, and also in-restaurant upon request.
Are there other Wendy's locations near 2720 Union Lake Road?
Yes, there are additional Wendy's fast food and burger restaurants nearby, providing convenient options for customers in the area.
What nearby real estate agents are close to Wendy's on Union Lake Road?
There are several real estate agents and agencies nearby, such as Andrea Rakestraw with Keller Williams Realty, Jenna Bartow KW Showcase Realty, and Laurie G. Reimer Homes, which could be helpful if you're exploring local housing options before or after your visit.
Can I find wellness services near Wendy's at 2720 Union Lake Road?
Yes, Whole Mind Wellness, a counseling and mental health service, is located nearby and may be of interest to local visitors.