Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
651 reviews
5 stars
271
4 stars
145
3 stars
80
2 stars
40
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with many customers reporting rude and unhelpful staff, particularly at the drive-thru.
Food Quality
Food quality was inconsistent, with several customers receiving cold or poorly prepared items, leading to dissatisfaction.
Management Issues
Management was frequently criticized for being rude and unprofessional, contributing to a negative customer experience.
Speed of Service
Many customers experienced long wait times, especially during drive-thru orders, which were often described as slow and inefficient.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and quick service.
- MOMackenzy OtlewskiNov 11, 20251.0Got food for my boyfriend and I. We ordered bacon cheese fries, 6 piece nugget, small fries, and a jr frosty. When we checked our order when getting home, we had 5 nuggets, no fries, and cold fries in the bacon cheese fries. Furthermore, when we walked it, we weren’t greeted professionally at all. They almost gave me my order without the frosty until I mentioned it and they took another glance at the order. Horrible service and mid food every time I go.
- RMRemus MateiOct 30, 20255.0Wonderful Manager lady, thank you for your service.
- TGTruck GodOct 27, 20255.0Best service at any Wendy’s I’ve ever had. Food was fresh and Baked potato had lots of toppings
- AWAmy WalkerOct 5, 20252.0Waited in drive through wait parking space for fries, but fries were stone cold. Order was incorrect when I opened bag. If im able to customize a sandwich you should actually pay attention and do what the customer asked. Not the first time this has happened at this location. Disappointed
- MFMs FreemanOct 4, 20251.0Don’t come if you are on your lunch for work… it’s not fast food even if you do a pick up order. They are the worst in time management.
Frequently Asked Questions About Wendy's
Is 2720 Union Lake Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Commerce Charter Township, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Commerce Charter Township, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (248) 363-4559.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2720 Union Lake Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Commerce Charter Township, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's located at 2720 Union Lake Road?
The drive-thru is open daily from 6:30 AM to midnight at this Wendy's location.
Does this Wendy's offer dine-in and delivery options?
Yes, customers can dine in, use the drive-thru, or order delivery where available at this location.
Which meals are served at Wendy's on Union Lake Road?
This Wendy's serves breakfast, lunch, and dinner.
How can I place an order online for Wendy's at 2720 Union Lake Road?
You can place an order via the Wendy's mobile app or at https://order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Union Lake Road?
Accepted payments include American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's at 2720 Union Lake Road currently hiring?
To check for job openings at this Wendy's, visit the Careers page at https://wendys-careers.com/job-search/ and search Commerce Charter Township, MI.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available online at the menu website or mobile app, and also in-restaurant upon request.
Are there other Wendy's locations near 2720 Union Lake Road?
Yes, there are additional Wendy's fast food and burger restaurants nearby, providing convenient options for customers in the area.
What nearby real estate agents are close to Wendy's on Union Lake Road?
There are several real estate agents and agencies nearby, such as Andrea Rakestraw with Keller Williams Realty, Jenna Bartow KW Showcase Realty, and Laurie G. Reimer Homes, which could be helpful if you're exploring local housing options before or after your visit.
Can I find wellness services near Wendy's at 2720 Union Lake Road?
Yes, Whole Mind Wellness, a counseling and mental health service, is located nearby and may be of interest to local visitors.