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McDonald's

3.3
(2307 reviews)

Business Details

381 E Chicago St, Coldwater, MI
49036, United States
(517) 278-7171
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
381 E Chicago St, Coldwater, MI
49036, United States

Hours

Reviews

3.3
2,307 reviews
5 stars
655
4 stars
484
3 stars
479
2 stars
261
1 star
428

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly service while others reported rude and unhelpful staff.

Cleanliness

Numerous reviews mentioned unsanitary conditions in the dining area and restrooms.

Food Quality

Customers expressed disappointment with food quality, citing cold, overcooked, or poorly prepared items.

Wait Times

Several reviews noted long wait times for food, both in the drive-thru and dine-in.
  • TT
    Tom Thomas
    Feb 1, 2026
    4.0
    They were slow i was at the counter for a bit no employees at the counter
  • MA
    My Heart R &A
    Jan 28, 2026
    1.0
    ordered a spicy Mc crispy chicken sandwich off of door dash and asked for a plain and they ended up giving me a empty mccrispy box and the big bags the food was in was still taped so it couldn’t be the door dasher
  • GH
    Gage Hankins
    Jan 22, 2026
    1.0
    Very bad service fries taste Very plain the atmosphere was bad so overall this is a one star
  • TK
    Taylor Kenny
    Jan 21, 2026
    1.0
    Nothing is ever correct. Ordered a sausage muffin. This morning and received 2 hash browns for my troubles. This isn’t the first but is definitely the last time I go here. So glad I could pay extra for a $1 hash brown. No I won’t go to a link to your customer service. Your parentheses say owner. You see the issues. Sad I worked for the Maynard’s in tekonsha in high school.
  • RR
    Rachel
    Jan 15, 2026
    1.0
    is there a reason you just let five cars in the left drive thru lane skip me and completely ignored your right drive thru lane? Bs if you ask me and poor service and everyone just needs to take their money to the quincy location that is down the street. They’ll take care of you

Brand Certified Facts from McDonald's

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Certified February 22, 2026Yext Knowledge Graph
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