Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly service while others reported rude and unhelpful staff.
Cleanliness
Numerous reviews mentioned unsanitary conditions in the dining area and restrooms.
Food Quality
Customers expressed disappointment with food quality, citing cold, overcooked, or poorly prepared items.
Wait Times
Several reviews noted long wait times for food, both in the drive-thru and dine-in.
TT
Tom Thomas
Feb 1, 2026
4.0
They were slow i was at the counter for a bit no employees at the counter
MA
My Heart R &A
Jan 28, 2026
1.0
ordered a spicy Mc crispy chicken sandwich off of door dash and asked for a plain and they ended up giving me a empty mccrispy box and the big bags the food was in was still taped so it couldn’t be the door dasher
GH
Gage Hankins
Jan 22, 2026
1.0
Very bad service fries taste Very plain the atmosphere was bad so overall this is a one star
TK
Taylor Kenny
Jan 21, 2026
1.0
Nothing is ever correct. Ordered a sausage muffin. This morning and received 2 hash browns for my troubles. This isn’t the first but is definitely the last time I go here. So glad I could pay extra for a $1 hash brown. No I won’t go to a link to your customer service. Your parentheses say owner. You see the issues. Sad I worked for the Maynard’s in tekonsha in high school.
RR
Rachel
Jan 15, 2026
1.0
is there a reason you just let five cars in the left drive thru lane skip me and completely ignored your right drive thru lane? Bs if you ask me and poor service and everyone just needs to take their money to the quincy location that is down the street. They’ll take care of you