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Dairy Queen Grill & Chill

4.2
(746 reviews)

Business Details

559 E Chicago St, Coldwater, MI
49036-2022, United States
(517) 279-8542
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
559 E Chicago St, Coldwater, MI
49036-2022, United States

Hours

Reviews

4.2
746 reviews
5 stars
446
4 stars
162
3 stars
61
2 stars
28
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying the burgers and chicken baskets, while others reported issues like burnt fish sandwiches and incorrect orders.

Service Experience

Service quality varied significantly; some customers praised friendly and helpful staff, while others reported rude behavior and poor management.

Cleanliness

The restaurant was generally noted for being clean, including the dining area and bathrooms, although some customers raised concerns about unsanitary conditions.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect food being served.

Atmosphere

The atmosphere was generally described as pleasant, with some customers appreciating the decor and overall dining experience.
  • NL
    Nakeisha Lynn
    Feb 7, 2026
    1.0
    My boyfriend and I just came through, we are regular customers, usually the atmosphere is great at customer service is great but it was terrible. Our blizzards are great, so the chill person was vantastic. The girl who cashed us out at the window and took our order however, was rude for no reason. I just recently got out of my customer service job, I know what I'm talking about when I say be nice to your customers, they are the ones who pay for their food to bring in your paychecks...🤷🏼‍♀️ Being nice can go a long ways. Have a great day. 🙂👍
  • RB
    Randy Brown
    Jan 30, 2026
    1.0
    By far the worst fish sandwich I ever had!!! Lettuce on sandwich was brown and wilted had to stop my truck and wipe off all the Lettuce!! It was nasty!
  • GS
    Gary Schumacher
    Jan 18, 2026
    5.0
    Chicken baskets are delicious, fries are always hot and fresh and top it off with a delicious chocolate Milk shake , burgers are good too
  • MW
    Mario W
    Jan 4, 2026
    5.0
    I eat at different locations of DQs on a weekly basis. I ate at this one yesterday and I was thoroughly impressed. It was one of the best ones I've eaten at. The food was reasonably priced. The service was excellent. The cashier was polite and very helpful answering any questions I had. Made me and my wife feel comfortable. The atmosphere was great and the restaurant was clean including the bathroom. The next time I choose to eat at DQ again, I will drive the extra miles to get the same experience that I received even though there are closer ones to my location. Keep Up The Great Service.
  • JB
    Jenni Jaeger Brinley
    Dec 30, 2025
    3.0
    Usually really decent food. Staff is usually friendly most of the time. Food was not so great the last time. Chicken strips were hard as a rock and the size of nuggets. we ate there and the service was.... Well, let's just say I think someone was having a rough day. We will try them again next time we are out that way and see if things have gotten better.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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