Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
730 reviews
5 stars
439
4 stars
159
3 stars
58
2 stars
28
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising friendly staff while others noted rude or unhelpful employees.
Food Quality
Feedback on food quality was varied, with some enjoying the treats and meals, while others experienced issues like incorrect orders and food safety concerns.
Cleanliness
Many customers appreciated the cleanliness of the restaurant, but some reported unsanitary conditions and poor maintenance.
Wait Times
Several reviews mentioned long wait times for food, with some customers expressing frustration over delays and incorrect orders.
Customer Experience
Overall, customer experiences were inconsistent, with some expressing satisfaction and loyalty, while others vowed not to return due to negative interactions.
- ZZZaiydnnOct 29, 20255.0Really amazing service
- TBTeresa BakerOct 20, 20255.0Fast and Friendly
- MFMary FindlayOct 15, 20255.0Tables and bathrooms are always clean. Staff is great. MyGreat Dane loves the pup cups. This our favorite spot to have a hot dog and ice cream together.
- JHJames HarshSep 30, 20251.0It says open at 10am online but it wasn't open the store said open at 11 am :(
- MCMadison CorumSep 13, 20255.0I had such a great experience at Dairy Queen! My order was made incorrectly at first, but the staff was so kind and helpful about fixing it. They quickly remade it with no problem at all and were super nice the whole time. It really showed how much they care about their customers. Excellent service and delicious treats--I’ll definitely be back!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 559 E Chicago St, Coldwater, MI 49036-2022, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly and offers booster seats, high chairs, wheelchair accessibility, and restrooms.
Can I order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and enjoy exclusive mobile deals through their app.
Does Dairy Queen Grill & Chill have outdoor seating and WiFi?
Yes, there is outdoor seating available and free WiFi for customers.
Which popular restaurants are located near Dairy Queen Grill & Chill in Coldwater?
Nearby popular restaurants include Mr Gyros (Greek cuisine), Cottage Inn Pizza, Papa John’s Pizza, Los Tequilas (Mexican/Texmex), Big Boy (American), Wendy’s, KFC, and Wings Etc.
Are there any hotels close to Dairy Queen Grill & Chill for visitors seeking accommodation?
Yes, nearby hotels include BEST WESTERN PLUS Coldwater Hotel and Holiday Inn Express Coldwater, providing convenient lodging options.
What nearby stores or services can I find around Dairy Queen Grill & Chill?
Nearby services include Cricket Wireless Authorized Retailer (mobile phones), Rent-A-Center (furniture rental), Walgreens (pharmacy and convenience store), and multiple gas stations such as Speedway and Citgo.