Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
741 reviews
5 stars
445
4 stars
161
3 stars
60
2 stars
28
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly and helpful staff, while others reported rude behavior and poor management.
Food Quality
Food quality varied significantly; while many enjoyed the treats and some meals, others complained about incorrect orders and unsatisfactory food preparation.
Cleanliness
The establishment was generally noted for being clean, with several customers appreciating the cleanliness of the dining area and restrooms.
Wait Times
Customers expressed frustration with long wait times for food, particularly during busy periods, impacting their overall experience.
- MWMario WJan 4, 20265.0I eat at different locations of DQs on a weekly basis. I ate at this one yesterday and I was thoroughly impressed. It was one of the best ones I've eaten at. The food was reasonably priced. The service was excellent. The cashier was polite and very helpful answering any questions I had. Made me and my wife feel comfortable. The atmosphere was great and the restaurant was clean including the bathroom. The next time I choose to eat at DQ again, I will drive the extra miles to get the same experience that I received even though there are closer ones to my location. Keep Up The Great Service.
- HHHeather HollandJan 2, 20265.0Friendly staff, fast service.
- JBJenni Jaeger BrinleyDec 30, 20253.0Usually really decent food. Staff is usually friendly most of the time. Food was not so great the last time. Chicken strips were hard as a rock and the size of nuggets. we ate there and the service was.... Well, let's just say I think someone was having a rough day. We will try them again next time we are out that way and see if things have gotten better.
- UTUnata TaylorDec 26, 20255.0Awesome food. Great service. Wonderful workers with great attitudes. And super clean. Nice to enjoy dinner under the beautiful Christmas decor.
- JBJayden BarnhartDec 22, 20251.0Chicken strips? You mean chicken nuggets… 14$ for a 6 piece chicken strip basket with a drink. For size reference, I put a nugget on a half piece of bread. The nugget covers 1/4 of a whole piece of bread… these nuggets are about 1.5-2 inches of mostly breading. Of course after I received my order I went inside and I asked the manager “Jennifer” (2:50 pm 12/22) on Monday evening if this is the normal size of “tender” and she told me yes and that there’s simply nothing she could do… Terrible customer service. Employees are throwing things by the grills. Place seemed like there was no management.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill serve?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.
Where is Dairy Queen Grill & Chill located?
It is located at 559 E Chicago St, Coldwater, MI 49036-2022, USA.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly and offers booster seats, high chairs, wheelchair accessibility, and restrooms.
Can I order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online via their website and enjoy exclusive mobile deals through their app.
Does Dairy Queen Grill & Chill have outdoor seating and WiFi?
Yes, there is outdoor seating available and free WiFi for customers.
Which popular restaurants are located near Dairy Queen Grill & Chill in Coldwater?
Nearby popular restaurants include Mr Gyros (Greek cuisine), Cottage Inn Pizza, Papa John’s Pizza, Los Tequilas (Mexican/Texmex), Big Boy (American), Wendy’s, KFC, and Wings Etc.
Are there any hotels close to Dairy Queen Grill & Chill for visitors seeking accommodation?
Yes, nearby hotels include BEST WESTERN PLUS Coldwater Hotel and Holiday Inn Express Coldwater, providing convenient lodging options.
What nearby stores or services can I find around Dairy Queen Grill & Chill?
Nearby services include Cricket Wireless Authorized Retailer (mobile phones), Rent-A-Center (furniture rental), Walgreens (pharmacy and convenience store), and multiple gas stations such as Speedway and Citgo.