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Arby's

3.8
(854 reviews)
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Business Details

399 E Chicago St, Coldwater, MI
49036, United States
(517) 278-6212
http://www.arbys.com/locations/us/mi/coldwater/399-e-chicago-st/store-6059
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
399 E Chicago St, Coldwater, MI
49036, United States

Hours

Reviews

3.8
854 reviews
5 stars
334
4 stars
238
3 stars
148
2 stars
59
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature, freshness, and accuracy of orders.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted poor service and management issues.

Cleanliness

Several customers noted the restaurant's cleanliness, with some calling it the cleanest they have seen.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and slow service.
  • EB
    Erin Barry
    6 days ago
    5.0
    Great service - went above and beyond! Thanks for the quick lunch and excellent customer service:)
  • DG
    david gunn
    Feb 9, 2026
    3.0
    The rolls were stale . The meat was cold. The fries were hard. Staff was nice and courteous.
  • KM
    Keegan Mosby
    Feb 6, 2026
    1.0
    I ordered spicy chicken sandwich and large fry and large jomoka shake on my way to work and they hand me the wrong order without realizing it. I been promoted and we lost two employees and I've been working 12's and 13 hour shifts. You guys are expensive and I don't feel like dealing with management. They literally always mess something up. Never again..
  • JL
    James LeVeque
    Jan 13, 2026
    5.0
    Best arbys ever! If I didn't know better I would think I'm in a nice sit down restaurant rather then fast food. Very well made and hot meals. Jen is the star of the place. Very friendly and up beat. Even came around the tables to make sure the food was good and was there anything else we needed. She should be cloned and sent to all of the other franchises. Well done!
  • LS
    Laura Shaffer
    Nov 6, 2025
    1.0
    The food wasn't even hot when we received it. Bowl was underfilled. Sandwich was sub par at best. Lukewarm fries. Will never go here again
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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