Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or improperly prepared food, with several customers expressing dissatisfaction with the freshness and taste.
Cleanliness
The location was often described as dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Staff Performance
While some employees received praise for their friendliness and efficiency, there were numerous complaints about inconsistency in service quality among staff.
MM
Micke Monk
3 days ago
1.0
have gone here twice in the past week, got 2 pies for my brother, waited 20 minutes for them and then didn’t get them and got cookies instead, today I ordered 2 pies for my boyfriend and didn’t get them at all. annoying to pay for things and not get them.
HS
H S
Feb 7, 2026
1.0
Discriminates against disabled people. I came through the drive thru like I do often. I have a injury to my arm due to a neck injury. It causes weakness in my arm. Because of this I can not carry the drink carriers. I told Tina I can not carry the carrier. She decided to start screaming at me and berating me that it's corporate policy that drinks have to go in a carrier. I tried to tell her I have a disability and physically can't lift it. She said to bad and continued to yell and throw a fit all over a carrier. If I was to grab it I would have dropped it all over. What about amputees? Elderly? Other disabled? This was major discrimination and honestly just rude and pathetic to not be willing to help someone. Tina should be fired and needs to grow up!
CV
carrie venable
Jan 31, 2026
1.0
Every day I come here. The Frappee Machine is always down. I have to drive all the way to Davison to get one. The managers do not care at this location and they said the machines are down cause they get sticky and need to be cleaned. I said everyday??? I said so I can only get a Frappee in the mornings? If this wasn't the only one beside Davison being open 247 this location should be shut down. Horriable Service.
TC
Tim Colpitts
Jan 20, 2026
1.0
Just not a fan. I will say, it's the place to go on a hot day and get the best tasting coke!
NH
Nancy Howard
Jan 19, 2026
5.0
Mr and Mrs. Santa , from Franklin mouth are at McDonald's. My grand children
And I were sooo happy. The couple was dressed in German Santa suits. Very Nice employees.