Numerous customers reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect items, and downsizing portions.
Staff Management
Feedback indicated a lack of adult supervision and training for younger staff, leading to disorganization and unprofessional behavior.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and specific menu items, as well as friendly staff in certain instances.
AA
Amber
Jan 2, 2026
1.0
Food is old & absolutely nasty. The grease they use must be so old & black for how their food turns out. No remake No refund Policy here. Good luck if you eat here
JJ
J J
Dec 14, 2025
2.0
2nd shift crew is terrible! Place is ok during 1st shift.
LM
Lance Monahan
Dec 8, 2025
1.0
I went there yesterday and ordered a choco dipped strawberry cheesecake blizzard. I told them I didn't want the chocolate pieces in it and I wanted cold fudge instead. They gave me chocolate syrup instead of cold fudge and literally put ZERO pieces of cheesecake in the blizzard. Something like this happens every single time I go to this dairy queen. It is all kids 15-18 yrs old working with no adult management ever present.....
..............
After leaving a review they reply with a link that doesn't work, like they are trying to fix the situation. AMAZING
RR
Roy Rock
Nov 9, 2025
5.0
Down home hamburger and fries , hot . With a chocolate shake.
LB
Loni Brushaber
Oct 18, 2025
5.0
Love ice cream and I had a craving for chocolate m&Market and it hit the spot.