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Dairy Queen Grill & Chill

4.0
(958 reviews)

Business Details

3450 W Vienna Rd, Clio, MI
48420-1373, United States
(810) 564-1453
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3450 W Vienna Rd, Clio, MI
48420-1373, United States

Hours

Reviews

4.0
958 reviews
5 stars
491
4 stars
234
3 stars
97
2 stars
43
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and unprofessional behavior from staff.

Food Quality

Many reviews highlighted poor food quality, including cold items, incorrect orders, and dissatisfaction with portion sizes.

Staff Friendliness

While some customers praised friendly staff, others noted rudeness and lack of professionalism among younger employees.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty seating areas and poor food handling practices.

Positive Experiences

Despite the negative feedback, some customers enjoyed the ice cream and specific menu items, noting good experiences with certain staff members.
  • TM
    Tim M
    Feb 8, 2026
    1.0
    Pulled into this location on Saturday and was told someone would be right with me. That turned into over five minutes of silence in the drive-thru with zero acknowledgment. No cars ahead of me, no visible rush—just employees apparently ignoring customers. If you’re open, do your job. If you’re not, close the drive-thru instead of wasting people’s time. Completely unacceptable and unprofessional. First visit, last visit.
  • EH
    Eric Hayes
    Feb 3, 2026
    1.0
    Asked and charged for a 6 piece only gave 4, and both my sauces were almost empty when I opened them. On another occasion they served my dad (who isn’t a complainer) “the worst burger I’ve ever had from anywhere” and threw it out after the first bite.
  • MC
    Mz Chea
    Feb 1, 2026
    1.0
    So I don’t usually do this I am not the kind of person that writes reviews I always look at it like OK I’m a mistake happen somebody wasn’t happy. They both you know. Wake up tomorrow and start over but tonight it is just no way around it. I have never been as disappointed with an ice cream or with Dairy Queen as I am right now. So I’m on my way home. I decided I want a chocolate dipped strawberry blizzard add Oreo (I get one or two a week either from the Holly or the Weidman DQ’s, both of of those locations are amazing. Never had one issue with either of them.) I go through the drive-through pay for it and hand it to me. I pull off. I’m about half a mile down the road take a bite, Realize there’s no Oreo in it I turn around go back through the drive-through explain there’s no Oreo, she was nice about it. I handed it to her she took it added what seemed to be their entire supply of Oreo in that whole store to my cup. Gave it back to me. I say thank you, pull off, take a bite, stir it (had Oreo cookie crumbs all over my lap) take another bite only to realize there’s no strawberry in it. So I have to go to the next off exit so I can turn around to go back. I pull up yet again and I reorder it again!! I say I would like a medium blizzard with chocolate dipped strawberry and I would like to add Oreo pieces just the normal way you make it,not an overabundant of anything,just the normal way you would make it on a normal day. She says OK I pull up. I try to give her my previous ordered large as I’m explaining to her there was no strawberry in it. She did not take my old blizzard she just looked at me and she said $6.02 . I said $6.02 for what you didn’t make my first blizzard the right way I’m trying to give it back to you. She just stared at me and repeated $6.02. I said “I have to pay for another blizzard that I already paid for that you guys didn’t make right not once but twice” , she said yes!! So I payed her a second time for a blizzard that still isn’t made correctly the second one has no chocolate pieces!!!! Unbelievable like I’m literally blew back of the incompetence of the people they have in their store..,.. like why just why???
  • PL
    Penny L
    Jan 23, 2026
    5.0
    I love their food and ice cream the people are always nice also.
  • AA
    Amber
    Jan 2, 2026
    1.0
    Food is old & absolutely nasty. The grease they use must be so old & black for how their food turns out. No remake No refund Policy here. Good luck if you eat here

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Clio offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and ice cream cakes.

What are the operating hours for Dairy Queen Grill & Chill in Clio?

Dairy Queen Grill & Chill is open every day from 11:00 AM to 9:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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