Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customers frequently reported issues with food being cold, old, or poorly prepared, including raw meat and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Inconsistency
There were complaints about inconsistent food quality and service experiences, with some visits being satisfactory while others were disappointing.
BV
Brad VanCamp
Feb 9, 2026
4.0
Food was good. A little inconsistent with how much roast beef is on the sandwich from visit to visit. Was a bit cold dining in.
NW
Nicholas Wickham
Feb 5, 2026
1.0
I ordered the smokehouse brisket, the meat was dry and old, there weren't any onion rings on it and the burger was a mess. They filled up my expensive lemonade with so much ice, I only had 3 gulps and it was gone, on a large lemonade too. Was never even given a total for my order at the screen or at the window. This place is complete trash, no wonder it never has a long line.
JB
Jason Bleicher
Jan 2, 2026
1.0
What the heck. 5 tenders. But all tenders look like the picture.
AA
Allen Anderson
Dec 31, 2025
1.0
Every time I get fries from here, man, they are always old and cold or they overcook them and Brown, because they don't make fresh fries like that was one of the best things that come out with was crinkle fries, and now I don't even want to go to arby's anymore,
JH
Joshua Hickey
Dec 14, 2025
1.0
Stand around for 5 minutes just to be told they won't honor deals sent out less than a week ago