Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Many customers reported issues with food quality, including cold, poorly prepared meals and instances of food poisoning.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, leading to customer dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and enjoyed certain menu items.
JB
Jason Bleicher
Jan 2, 2026
1.0
What the heck. 5 tenders. But all tenders look like the picture.
AA
Allen Anderson
Dec 31, 2025
1.0
Every time I get fries from here, man, they are always old and cold or they overcook them and Brown, because they don't make fresh fries like that was one of the best things that come out with was crinkle fries, and now I don't even want to go to arby's anymore,
SW
Steve Walton
Dec 15, 2025
1.0
This location will not honor coupons issued by Arby's.
JH
Joshua Hickey
Dec 14, 2025
1.0
Stand around for 5 minutes just to be told they won't honor deals sent out less than a week ago
RI
rick leonard III
Dec 2, 2025
1.0
The absolute worst Arby’s in Genesee county! And trust me I’m not the complainant type. I gave it chance after chance I’m a Arby’s fan ! Without fail, the service is terrible/ slow and the food is never fresh . The meat is cut to thick and nasty / dry ! The pop is flat ! The orders are wrong ! Etc etc ! Actually might be the worse fast food place I’ve ever experienced! No thanks !