Wendy's

3.1
1422 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
19301 15 Mile Road, Clinton Township, MI
48035, United States

Hours

Reviews

3.1
1,422 reviews
5 stars
421
4 stars
275
3 stars
206
2 stars
136
1 star
384

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items.

Staff Behavior

Several customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.

Inconsistent Availability

Customers expressed dissatisfaction with the frequent unavailability of menu items and locked dining areas during business hours.
  • WK
    william kemp
    Jan 4, 2026
    1.0
    Fries were cold soda machine was out of most flavors no ice and soda was flat floors were super sticky and food took for ever
  • SS
    Steve
    Dec 18, 2025
    2.0
    Every time I come to this location most of the drink options are not available, and the frosting machine is always down there as bad as McDonald's.
  • CC
    Chrissy
    Dec 17, 2025
    1.0
    There was hair in my food. Onions on my burger even though I ordered them without. And they were cracking up laughing in there for some reason. And then someone popped out gave me my food and sit absolutely nothing. Now have a good day. Thank you. Nothing..... I'm very experience I've ever had at a fast food restaurant. I'm going to keep going to McDonald's Taco Bell or Arby's. I was there December 17th about 8:00 p.m.
  • BH
    Brynn H
    Dec 13, 2025
    1.0
    No chocolate frosty, ever. Came here a while ago and wanted to try the at the time new girl scouts chocolate frosty and they said they could only make it with vanilla. Today, ordered a regular chocolate frosty and again they said they could only do a vanilla frosty. So sad, I love the chocolate frosty. :(
  • GP
    Greg Pontack
    Nov 29, 2025
    1.0
    Went here tonight and ordered 27 dollars worth of Wendy’s which is crazy but not this stores fault. The kid that took my order mumbled so I couldn’t hear him, wouldn’t read back the order. Then it took 20 minutes in the drive through after they made me pull up to a parking spot. After no one showed up for another 10 minutes I went back to the window. He held the bag out. When I got home the fries weren’t with my order which I was assuming what was taking so long. Called to get a refund and no one answered the phone.

Frequently Asked Questions About Wendy's

Is 19301 15 Mile Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 19301 15 Mile Road?

The drive-thru is open Monday to Thursday and Sunday from 6:00 AM to 1:00 AM, and on Friday and Saturday from 6:00 AM to 2:00 AM.