Wendy's

3.0
1053 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
37794 S Gratiot Ave, Clinton Township, MI
48036, United States

Hours

Reviews

3.0
1,053 reviews
5 stars
292
4 stars
186
3 stars
144
2 stars
88
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items, leading to customer dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.

Staffing Issues

Frequent mentions of being understaffed, leading to slow service and long wait times, were common across multiple reviews.

Customer Experience

A mix of positive and negative experiences were reported, with some customers praising individual staff members while others expressed frustration with overall service.
  • AW
    Adam White
    Nov 13, 2025
    1.0
    So the apps asks you how you want to pick up the food. I select drive thru but when I pull up I get told I have to come inside. Then the cashier has headphones in and can’t hear me as I’m speaking to him. And then I hear them talking shit about me and my order as I’m waiting.
  • DR
    Diana Reyes
    Oct 26, 2025
    1.0
    They literally were fighting/discussing in front of me who was at the “front” while I waiting for someone to take my order ….(I had tried eating at this place about 2 years ago through drive thru and was told the kitchen was closed in a normal day around 3pm…) This time, When finally they got my order , I had to ask again for a soda, then again for the pack of sauce. Yeahhh..not coming back here. maybe I’m the only one with not a good experience here.
  • JJ
    John
    Oct 22, 2025
    2.0
    $22 for two chicken sandwich combos, I don’t think so. I went to B dubs and got two full meals in a sitdown restaurant for $25 including tip
  • CV
    Cedric Vance
    Oct 14, 2025
    1.0
    Food. Depressed . Bad. I had 2 burgers and I fry. No cheese or mayo. Add bacon. One was right but the other one was old and had cheese and no bacon. I went back the manager gave me another burger with no bacon and a pound of mayo. I will never go there and I'm telling everyone I know not to go there as well.
  • JG
    Joe Giordano
    Oct 11, 2025
    1.0
    After waiting about 15 mins I got a chicken sandwich that the chicken had very obviously been sitting for a long time. A good location to avoid if you don't want food poisoning.

Frequently Asked Questions About Wendy's

Is 37794 S Gratiot Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.