Service Speed
Many customers reported extremely long wait times, often exceeding 30 minutes, both in drive-thru and for mobile orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor attention to customization requests.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed their meals, others received cold or poorly prepared food.
Staff Attitude
Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of professionalism.