Subway

Reviews

• HM

  Heather Malburg

  Dec 8, 2025
  1.0
  Friday December 5th I accidentally ordered at the wrong store in the app (yes I know my fault) but at order places they usually cancel in their systemno problem. I called to cancel and then I was informed that they were out of meatballs for 2 of the 3 subs. I asked her to cancel due to I ment to order at the subway at my home not at work (this one is 35 minutes away from my home)" I will have to call my manager to see how I can cancel it" was what the employee working there said. I went into the Subway near my home and told her what happened when I was reordering my food. She said that it was easy and they she should know how to cancel it. I followed up Saturday and was told by a gentleman working there "you will have to call Monday when a manager is in". I called today (Monday December 8th) and was speaking with I assume thr manager and was told "I can't refund you after 2am that day and she never called me to figure out how to cancel it" I then proceeded to say that I was told that they were out of meatballs and then she said "I'm not sure why she would say that because we never run out of meatballs. She must have not wanted to make it". I really hope this employee see this and see what her manager said about her. I requested a refund through the app and if this is not resolved with in the next few days I will be calling my bank and disputing the charge because I am out $40 right now for food that I never received.
• II

  ivyy

  Oct 25, 2025
  5.0
  the lady here was so sweet! i believe her name was cindy, she was so sweet, she deserves a raise, and someone to work with her so shes not all alone at night. she was doing everything on her own. and she was absolutely amazing at everything! if you see this, thank you again! from ivy and jaydyn!
• KK

  Kelly

  Aug 22, 2025
  5.0
  Always quick and efficient!
• MP

  Melissa Phelan

  Jul 31, 2025
  1.0
  I’ve been standing here for 25 mins waiting to get my order taken. There’s 1 person working here. He said he was told to prioritize online orders even when people are in the store. 4 subs have taken 25 mins and still going. It’s ridiculous. The guys nice but really?? I’ll be standing here 30 mins before he even asks what I want

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