Jimmy John's

3.5
284 reviews

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
42966 Hayes Rd, Clinton Township, MI
48038, United States

Hours

Reviews

3.5
284 reviews
5 stars
133
4 stars
40
3 stars
13
2 stars
19
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times for both pickup and delivery.

Food Quality

While some customers enjoyed the food, many complained about incorrect orders, stale bread, and poorly made sandwiches.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty interiors and inadequate food handling practices.

Staff Performance

Feedback varied on staff performance; while some praised individual employees for their friendliness, many criticized the overall attitude and professionalism of the team.
  • RR
    REDFLAG
    Nov 15, 2025
    4.0
    Food is good on the expensive side though
  • AE
    Altair Ego
    Nov 5, 2025
    5.0
    This location always kills it! Went in to the other night for dinner and the gentlemen are always nice and always fast. excellent work boys!
  • DG
    Dave GermoNprez
    Nov 2, 2025
    1.0
    On November 2nd my wife went to this establishment for a jj gargantuan for me in mid afternoon,she returned eith a sandwich wrapped in a pickle ranch paper with a pickle ranch sticker holding it closed. I told her this is the wrong sandwich and she had to drive all the way back snd return it,I said I just wanted a refund.Instead they said and told her it is a jj gargantuan and just packaged that way.Dhe returned with it,told me no one there seemed to know what they were doing.I threw it away and this location eill never get my business again! I will continue to use the location on Vandyke in shelby. STEP OFF CLINTON LOCATION! YOU SUCK!
  • CC
    Clint L (CL)
    Oct 17, 2025
    1.0
    SAVE YOUR MONEY! First order in a couple years because the previous service wasn’t great. Gave them another shot today and to keep it short my toppings were wrong and just all around disgusting pile of slop in soggy paper. Just one of those poorly managed locations, which sucks cus I do enjoy their food normally.
  • DT
    Danyelle Tyrrell
    Sep 27, 2025
    1.0
    Something is always wrong when we order. Either my food is missing add one or my drink looks like this! Like how is this acceptable for the money that we pay for this food?! Do better.