Jimmy John's

3.6

220 reviews

Business Details

Sandwich Restaurant

Jimmy John's

37119 S Gratiot Ave, Clinton Township, MI

48036, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.6

220 reviews

5 stars

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1 star

AI-generated from recent customer reviews

Numerous customers reported issues with incorrect orders, including missing items and wrong ingredients.

Many reviews highlighted long delivery times and problems with the delivery process, including food being left outside.

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and unhelpfulness.

While some customers enjoyed the food, others complained about poor quality, including stale bread and insufficient ingredients.

SL
Sam L
Oct 31, 2025
1.0
Ordered online and wasn’t ready. Waited 30 minutes inside. People who walked in after me ordered and there got their order complete before me. Not going to order online again.
MN
Mike Novak
Oct 26, 2025
1.0
Did not state order would be from Uber eats. From time of order to fellas 45 minutes. Food was luke warm. Freaky fast delivery I think not.
TR
Tammy Lyn Rougeau
Oct 1, 2025
1.0
Ordered again last night. Once again I was charged for cheese and didn't get it. How hard is it to add cheese to a freaking sandwich. We order all the time. Guess we are finding a new sub shop!
AA
Amanda
Sep 5, 2025
2.0
I got the wildest bread from this place today. All crust no bread on the top. Whats up with that? This place has messed my order up before but has never straight up used shitty ingredients
MN
Mike Nunez
Aug 26, 2025
2.0
So apathetic in the approach to everything. Expect to wait. Not fast but sure enough freaky