Customers frequently reported long wait times, poor service, and rude staff interactions.
Food Quality
Many reviews highlighted inconsistent food quality, including cold, soggy fries and improperly prepared items.
Cleanliness Concerns
Several customers noted cleanliness issues, including dirty dining areas and concerns about food safety.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their food and ice cream.
Order Accuracy
Multiple reviews mentioned issues with incorrect orders and lack of attention to customer requests.
WP
Will Plunkett
Nov 3, 2025
3.0
Brother why am I waiting for over 10 minutes for 2 burgers and they both aren’t even correct. I’m sorry but you need to do better on your times and getting customers in and out, at least attempt to help the older guy working back there because he clearly didn’t care about how fast food was getting out
BD
Bob Dillion
Sep 25, 2025
5.0
The reason I give 5 stars here, they speak English here.
RK
R Kaye
Sep 20, 2025
1.0
I'm not sure if the equipment needs maintenance or if it's how it's being made but the last several visits we have gone the ice cream is half melted by the time they hand it to you. The first couple of times I thought it was just a fluke but it's been the same experience each time. The ice cream is running down your hand before you even leave the parking lot.
RD
Retta Dufort
Sep 17, 2025
1.0
The food was horrible. The 2 double burgers we bought were nuked and the fries were cold and soggy not crispy at all. My blizzard would have never held up to turning it upside down like they do in the commercial. I don't expect it to be totally firm but it was like Milk with cookies in a cup.
JS
Jacob Smith
Sep 4, 2025
3.0
Be warned if you're showing up remotely close to closing time that they stop taking orders of customers half an hour before the listed close time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Clinton Township?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Clinton Township?
It is located at 20515 N Nunnely Rd, Clinton Township, MI 48036-2447, USA.
What type of menu items does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order from Dairy Queen Grill & Chill online or find exclusive deals through an app?
Yes, you can order online for pickup via their website, and by downloading their app you can access exclusive deals.
What are some popular nearby dining options to Dairy Queen Grill & Chill?
Nearby dining options include Subway, Jon's Coney Island, Tubby's Sub Shops, and Bad Brads BBQ, providing a variety of fast food and restaurant choices.
Are there any nearby convenience stores or places to shop near Dairy Queen Grill & Chill?
Yes, nearby shopping includes Family Dollar, Dollar Tree, Great Lakes Ace Hardware, and ACO retail store.
Where can I find automotive-related services near Dairy Queen Grill & Chill?
Nearby automotive services include RoadGuard Ignition Interlock, LifeSafer Ignition Interlock, Intoxalock Ignition Interlock, Irish Motors, WOW Electronics (car stereo store and car wash), and The Tint Shoppe Detroit.
What health services are available near Dairy Queen Grill & Chill?
Nearby health services include Corewell Health Endocrine Clinic and Corewell Health Orthopedics, both located on Little Mack Ave.