Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
20515 N Nunnely Rd, Clinton Township, MI
48036-2447, United States
Hours
Reviews
4.2
776 reviews
5 stars
446
4 stars
175
3 stars
73
2 stars
25
1 star
57
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving stale, cold, or improperly prepared food, including soggy fries and melted ice cream.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and food safety violations.
Mixed Experiences
While some customers praised the friendly staff and good service, others expressed frustration with their experiences, indicating inconsistency in service quality.
Operational Hours
Customers were disappointed with the early closure of the lobby and issues with online ordering, leading to confusion and wasted time.
- RORebekah O'BrienNov 28, 20251.0I can't wait until you are replaced by robots so people can actually receive edible food. I placed an online order only to receive old stale fries, chicken and two ketchups when I ordered ranch and BBQ. Is it really that hard to read an order and follow it? Is it really that hard to give your customers fresh food? Not stale old tasting crap that I paid $ for. No point in calling it's always brushed off and rinsed and repeated. I worked fast food for years in the 90's and would never serve that to a customer. I would also follow the receipt not just give them whatever condiments I felt like. Customer service was top priority and tips were never asked for or expected. Now days you want a tip for this kind of service?! Do better DQ you hire these people so be responsible for them. Train them better and give them some sort of incentive for doing well so they don't constantly shit on the customers who are paying and not getting what they should receive.
- WPWill PlunkettNov 3, 20253.0Brother why am I waiting for over 10 minutes for 2 burgers and they both aren’t even correct. I’m sorry but you need to do better on your times and getting customers in and out, at least attempt to help the older guy working back there because he clearly didn’t care about how fast food was getting out
- BDBob DillionSep 25, 20255.0The reason I give 5 stars here, they speak English here.
- RKR KayeSep 20, 20251.0I'm not sure if the equipment needs maintenance or if it's how it's being made but the last several visits we have gone the ice cream is half melted by the time they hand it to you. The first couple of times I thought it was just a fluke but it's been the same experience each time. The ice cream is running down your hand before you even leave the parking lot.
- RDRetta DufortSep 17, 20251.0The food was horrible. The 2 double burgers we bought were nuked and the fries were cold and soggy not crispy at all. My blizzard would have never held up to turning it upside down like they do in the commercial. I don't expect it to be totally firm but it was like Milk with cookies in a cup.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Clinton Township?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Where is Dairy Queen Grill & Chill located in Clinton Township?
It is located at 20515 N Nunnely Rd, Clinton Township, MI 48036-2447, USA.
What type of menu items does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and shakes & malts.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, the location offers both drive-thru service and seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order from Dairy Queen Grill & Chill online or find exclusive deals through an app?
Yes, you can order online for pickup via their website, and by downloading their app you can access exclusive deals.
What are some popular nearby dining options to Dairy Queen Grill & Chill?
Nearby dining options include Subway, Jon's Coney Island, Tubby's Sub Shops, and Bad Brads BBQ, providing a variety of fast food and restaurant choices.
Are there any nearby convenience stores or places to shop near Dairy Queen Grill & Chill?
Yes, nearby shopping includes Family Dollar, Dollar Tree, Great Lakes Ace Hardware, and ACO retail store.
Where can I find automotive-related services near Dairy Queen Grill & Chill?
Nearby automotive services include RoadGuard Ignition Interlock, LifeSafer Ignition Interlock, Intoxalock Ignition Interlock, Irish Motors, WOW Electronics (car stereo store and car wash), and The Tint Shoppe Detroit.
What health services are available near Dairy Queen Grill & Chill?
Nearby health services include Corewell Health Endocrine Clinic and Corewell Health Orthopedics, both located on Little Mack Ave.