Service Issues
Customers frequently reported poor service, including rude staff and incorrect orders.
Food Quality
There were numerous complaints about cold food, incorrect items, and food safety concerns.
Inconsistency
The quality of food and service varied significantly, with some customers praising their experience while others expressed disappointment.
Long Wait Times
Many reviews mentioned long wait times in the drive-thru and for mobile orders, leading to frustration.
Positive Experiences
Despite the negative feedback, some customers highlighted friendly staff and good food on certain occasions.