Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor management and unresolved complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted dirty dining areas and unsanitary conditions.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others reported cold or poorly prepared food.
Long Wait Times
Several customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
SS
Sophia Sinacola
Feb 9, 2026
5.0
yum cherry slush
LL
Liv
Feb 1, 2026
1.0
I am beyond devastated :( . I was so excited to get my own pop. I love doing half Dr Pepper and half Coke zero when I walked in and I looked left they got rid of self serve.
MD
Michelle Dipple
Jan 17, 2026
1.0
Absolutely horrible this place needs to find better people with better service I come here daily and nothing ever gets better yesterday was the last straw the general manager is HORRIBLE RUDE AND COULDNT BE POLITE TO SAVE HER LIFE!!!
SP
Sarah P
Jan 12, 2026
4.0
Got my usual, the $5 value meal deal (which was $6 for the McDouble) and a mini McFlurry. Not a fan of the whole kiosks, but aside from that the service was good. They forgot my fry but it was also busy so I didn’t mark that against them. The food was all up to par, so no complaints there. I did wish they hadn’t got rid of the drink fountains. The interior had some good seating and I like that the dining room was broken into sections for a homey layout. I will say that it did feel very sterile and I felt like I was in an IKEA or some hip coffee place instead of a restaurant. I did like the old photos they had hanging and wished they were bigger. The music was generic copyright free stuff and was a little loud, creating an oddly calming yet slightly unsettling vibe. The TV in the dining area was off as well. I did not see the bathrooms or playplace so not much to say about that. Overall I felt like I was in some fruitier aero dreamscape born out of an IKEA. It was kind of calming and nostalgic, yet felt very corporate. A neat little place to take a break from the world, have a nice bite to eat, and be thankful for the little pleasures in life.
AG
Alyssa Gross
Jan 9, 2026
1.0
Come here usually in the morning. Every. Single. Time. When I get a coffee they have me pull up to a drive thru and I sit there for no less than 15 minutes. Every single time. Today I asked for a refund if I had to pull up, they argued with me and would not give me my money back. Fought with me to pull to another spot and promised it would be 5 minutes. I wasn’t trying to give anyone a hard time, just didn’t have time for this stuff this morning and it’s just weird they wouldn’t just give me a refund.
What are the regular operating hours of McDonald's at 5625 Sashabaw Rd, Clarkston, MI?
McDonald's operates daily from 5:30 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open from 5:30 AM to midnight every day, extending to 1:00 AM on Fridays and Saturdays.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this location offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
How can I place an order online for this McDonald's?
You can order online via this link: https://mcdonalds.smart.link/mjuu1ggdi or through the McDonald's app available on both iOS and Android.
Does this McDonald's location offer any rewards or special programs?
Yes, customers can join MyMcDonald's Rewards to earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby real estate agents can I visit after grabbing a meal at McDonald's?
Several real estate agents like Michele Renard, Jeanna Klebba Real Estate Services, Rachel Ferguson, and Jacqui McMahon are located near McDonald's for any real estate needs.
Are there any nearby healthcare services around McDonald's?
Yes, Clarkston Foot & Ankle Clinic, Dr Gary Fiteny DDS PC, Orthodontic Specialists, and several other doctors and clinics are conveniently located nearby.
Which nearby businesses can I visit for home improvement and hardware needs after dining at McDonald's?
Nearby, you can visit Great Lakes Ace Hardware for hardware and home improvement supplies, and Resharp for kitchen supplies and knife sharpening.
What services does this McDonald's location offer to customers on the go?
This location provides drive-thru, mobile ordering, WiFi, McDelivery, mobile offers, and gift card services for convenience.
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