McDonald's

3.3
1402 reviews
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Business Details

5625 Sashabaw Rd, Clarkston, MI
48346, United States
(248) 625-8600
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5625 Sashabaw Rd, Clarkston, MI
48346, United States

Hours

Reviews

3.3
1,402 reviews
5 stars
452
4 stars
273
3 stars
231
2 stars
123
1 star
323

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Food Quality

While some customers praised the food as hot and fresh, others experienced cold or poorly prepared items, including complaints about food safety.

Cleanliness

The cleanliness of the restaurant received mixed reviews, with some praising it while others noted dirty dining areas.

Management Issues

Several reviews pointed to poor management practices, including unresponsive staff and inadequate handling of customer complaints.
  • AG
    Alyssa Gross
    3 days ago
    1.0
    Come here usually in the morning. Every. Single. Time. When I get a coffee they have me pull up to a drive thru and I sit there for no less than 15 minutes. Every single time. Today I asked for a refund if I had to pull up, they argued with me and would not give me my money back. Fought with me to pull to another spot and promised it would be 5 minutes. I wasn’t trying to give anyone a hard time, just didn’t have time for this stuff this morning and it’s just weird they wouldn’t just give me a refund.
  • CE
    Charles Ernst
    4 days ago
    2.0
    Couldn't make our coffee and iced vanilla coffee made like I ordered! Waitress argued it was when it. Also does not offer steak on English or on mcgriddles like others, just a few miles away.
  • JS
    Justin Schabloski
    Dec 27, 2025
    1.0
    This is hands down the worst McDonald in the area!!!! Drove threw the drive threw today and ordered breakfast when I got home I realized I did not have half my order, I tried to call but no answer so I drove back to McDonalds and whent in the store , I stood at the counter and was ignored I asked to speak to a manager when she came around the corner she asked how she could help me, I explained what the issue was and she walked away from me very rudely about 5 minutes later a worker walks up to me with a sandwich in his hands and then walked away. Very very rude!!!!! No apology very very poor customer service.
  • BA
    brooke atterberry
    Dec 19, 2025
    1.0
    Frape wasn’t even blended or full it was horrible
  • CS
    caitlin sorenson
    Dec 6, 2025
    2.0
    Why get got rid of the self serve drink area??Now you have to stand in line forever just to get napkins, ketchup, refills, or anything you need. No customer service. They are very irritated when you need anything. Bring your own ketchup/sauces and salt if you’d like to eat your food before it gets cold.
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 5625 Sashabaw Rd, Clarkston, MI?

McDonald's operates daily from 5:30 AM to midnight, except on Fridays and Saturdays when it is open until 1:00 AM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open from 5:30 AM to midnight every day, extending to 1:00 AM on Fridays and Saturdays.