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McDonald's

3.3
(1016 reviews)

Business Details

9631 Dixie Hwy, Clarkston, MI
48348, United States
(248) 625-0327
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9631 Dixie Hwy, Clarkston, MI
48348, United States

Hours

Reviews

3.3
1,016 reviews
5 stars
333
4 stars
188
3 stars
171
2 stars
96
1 star
228

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for being friendly and efficient, while others are criticized for being rude or unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Wait Times

Numerous reviews highlight excessively long wait times, particularly during busy hours, leading to customer frustration.

Food Quality

Food quality is inconsistent, with complaints about cold or improperly cooked items, as well as issues with saltiness and freshness.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and food preparation areas.
  • LS
    Liz Starrett
    3 days ago
    2.0
    Went through the drive thru tonight. There were four cars including mine. Took 20 minutes. With no apology for the wait. Didn't even have a complicated order. It was a happy meal with cheeseburger and one more cheeseburger.
  • AW
    Alex Wynn
    Feb 10, 2026
    5.0
    Exquisite
  • JP
    Jon Painter
    Jan 22, 2026
    1.0
    Absolutely slow and terrible customer service. Placed an order for pick up 9:14 pm tonight, it’s now currently 9:40. My order was picked up on mobile app, 2nd time goin through and it’s still not done. Absolutely embarrassing, I’d rather take the drive to flint McDonald’s than this place. It’s now 9:44 and we got booted out of the drive thru saying “don’t worry we remade it” like that makes up for waiting 30 minutes for $30 worth of food. 2qpc, 2 fries, 1 drink and 20 nuggets
  • JJ
    Jim
    Jan 22, 2026
    5.0
    Sue is great she’s very quick and efficient. She knows what needs to get done and does it well.
  • JR
    Jade Ridenour
    Jan 20, 2026
    4.0
    Food is about what you'd expect for McDonald's but it's never incorrect, and is always served fairly quick! Workers are friendly, especially my wife!

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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