Jimmy John's

3.2
218 reviews

About

Sandwich Restaurant

Location

Jimmy John's
5601 Sashabaw Rd, Clarkston, MI
48346, United States

Hours

Reviews

3.2
218 reviews
5 stars
77
4 stars
37
3 stars
17
2 stars
21
1 star
66

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Customers frequently reported extremely long delivery times, often exceeding an hour, and issues with incorrect orders.

Service Quality

Many reviews highlighted poor customer service, including rude staff interactions and lack of attention to orders.

Food Quality

While some customers enjoyed the food, there were numerous complaints about stale bread, incorrect sandwich orders, and overall inconsistency in food preparation.

Cleanliness and Environment

The facility was noted as clean, but the atmosphere was often described as chaotic due to employee conflicts.
  • LB
    Luke Bade
    6 days ago
    2.0
    Order has been wrong a few times but the 2 stars is mainly because they've cut way down on the amount of meat you get. The club lulu has been mainly lettuce the last three times.
  • GD
    Garrett Day
    Dec 27, 2025
    1.0
    Not Freaky Fast at all. And no one was in line. I could have went to Kroger and bought everything to make a sandwich quicker.
  • KH
    Kim Hodges
    Dec 9, 2025
    3.0
    Freaky fast is a complete lie these days. They use Uber now and it takes over an hour to get it delivered. They also frequently get the order wrong.
  • MK
    Mary King
    Sep 16, 2025
    2.0
    Ordered a toasted sandwich and waited, finally called them back, they said it had been delivered. No notice that it was sitting outside. Sandwich was soggy and not worth the money.
  • NH
    Nathan H
    Sep 12, 2025
    4.0
    Food was good