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Jimmy John's

3.2
(221 reviews)

Business Details

5601 Sashabaw Rd, Clarkston, MI
48346, United States
(248) 625-0037

About

Sandwich Restaurant

Location

Jimmy John's
5601 Sashabaw Rd, Clarkston, MI
48346, United States

Hours

Reviews

3.2
221 reviews
5 stars
77
4 stars
38
3 stars
17
2 stars
22
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly with delivery times often exceeding an hour.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong sandwiches.

Food Quality

While some customers enjoyed the food, there were complaints about stale bread and insufficient portions.

Customer Service

Several reviews mentioned rude or unprofessional staff behavior, contributing to a negative dining experience.

Cleanliness

The facility was noted as clean, but the overall atmosphere was marred by employee disputes and unprofessionalism.
  • CP
    Chad Petherick
    6 days ago
    2.0
    This location needs to stop doing doordash/ Uber eats when they're understaffed. These poor people working here are swamped. I sat in drive thru for 20 minutes waiting. The people working did their best but you can tell they're completely overwhelmed. Definitely not freaky fast and it's because they're still having to fulfill delivery orders.
  • KR
    kim runyon
    Jan 27, 2026
    1.0
    Went thru the drive thru, ordered 3 sandwiches, one of them was supposed to be a 16 inch, said it 2 times. Only got the regular size. The #12 only had 1 piece of turkey and was mostly lettuce. Very disappointed.
  • LB
    Luke Bade
    Jan 6, 2026
    2.0
    Order has been wrong a few times but the 2 stars is mainly because they've cut way down on the amount of meat you get. The club lulu has been mainly lettuce the last three times.
  • GD
    Garrett Day
    Dec 27, 2025
    1.0
    Not Freaky Fast at all. And no one was in line. I could have went to Kroger and bought everything to make a sandwich quicker.
  • KH
    Kim Hodges
    Dec 9, 2025
    3.0
    Freaky fast is a complete lie these days. They use Uber now and it takes over an hour to get it delivered. They also frequently get the order wrong.

Brand Certified Facts from Jimmy John's

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