Arby's

3.6
515 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6970 Sashabaw Rd, Clarkston, MI
48348, United States

Hours

Reviews

3.6
515 reviews
5 stars
209
4 stars
107
3 stars
70
2 stars
27
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly staff while others reported rude or incompetent service.

Food Quality

Food quality was inconsistent, with many complaints about cold, stale, or poorly prepared items, while a few customers enjoyed their meals.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers noted the cleanliness of the location, while others pointed out that tables and facilities needed attention.

Wait Times

Many customers experienced long wait times, particularly during busy hours, which contributed to negative reviews.
  • SS
    Shelah
    Dec 30, 2025
    1.0
    Stopped after work 6pm ordered Hamburger and fries, the Hamburger was old, the Fries were hard and cold.
  • KM
    kabella mae
    Dec 23, 2025
    1.0
    Sent my fiance and son up to get dinner. The workers put the Mac and cheese side in the bag but forgot the crispy chicken sandwich with cheese added meal. So I sent them back up to get it. The worker asked 2 different times about the cheese and then gives them the meal. They get home no cheese. Don't recommend going here they're clearly incompetent or too stoned to do their jobs. Dec 23rd 2025 around 7pm is when this occurred.
  • JS
    Julian Simmonds
    Oct 19, 2025
    5.0
    I always come late at night but every single time I’ve been here the staff is so friendly/kind and never seem pressed about doing their job which seems rare nowadays. Foods always hot n ready to roll
  • AM
    Andrea Munoz
    Oct 8, 2025
    5.0
    I have to say the food there is amazing, one of my favorite is the Buffalo sliders, they are delicious.🙂
  • JS
    Jack Smith
    Oct 1, 2025
    1.0
    The food is garbage, specifically the chicken wraps. Chicken was hard, lettuce appeared to be discarded scraps. Will not be eating at Arby's again.