Wendy's

3.6
825 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
50775 Gratiot Ave., Chesterfield, MI
48051, United States

Hours

Reviews

3.6
825 reviews
5 stars
309
4 stars
209
3 stars
115
2 stars
64
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a frustrating experience.

Food Quality

Mixed reviews on food quality; while some praised freshness, others complained about cold, dry, or incorrect items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty dining areas and issues with food hygiene.

Customer Service

While some staff were noted for being friendly and helpful, many reviews pointed out a lack of professionalism and poor customer interaction.

Management Concerns

Customers expressed dissatisfaction with management practices, citing understaffing and poor employee treatment.
  • BB
    Brandon
    Nov 3, 2025
    5.0
    Great food
  • KK
    Kate Kripli
    Oct 30, 2025
    5.0
    Girl at the window was the best!
  • DW
    Donna Wirick
    Oct 26, 2025
    1.0
    Rate this place nothing absolutely nothing not only did it take 20 minutes to get my food I got handed the wrong order made it all the way home came back to get a replaced and they tried giving me the burgers that had been already sitting there in 30 to 45 minutes because the drive-through was packed smh yall could have have me fresh food like come on it was your mistake to begin with make it right
  • MV
    Matt V
    Oct 21, 2025
    5.0
    I love a frosty.
  • DB
    DON'T BLOCK YO BLESSINGS
    Oct 16, 2025
    5.0
    I have not been in years decided to stop today Excellent food fresh 10🤩🤩🤩🤩🤩🤩customer service Oh and the New frosty Oreo Oooooo delicious you gotta try it and it has brownies 😋

Frequently Asked Questions About Wendy's

Is Gratiot # 4 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.