Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chesterfield Subway® Restaurant at 47665 North Gratiot brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and food handling practices.
Order Accuracy
Several customers experienced issues with incorrect orders and poor communication regarding menu items.
Staffing Issues
Many reviews mentioned understaffing, resulting in slow service and long wait times.
Positive Experiences
A few customers praised specific employees for their friendly service and the quality of their food.
DW
Dante Wahowske
Dec 29, 2025
2.0
I feel as though all the times I've been here in recent time have been just not great. Called this morning, no answer, then just decided to place an order on app. Get there to pick it up and no acknowledgement from the only worker there, i thought thats weird but whatever. I get back to work and notice the sub ain't even on the right bread like, can you not read a ticket? Update: called to complain about the bread. Lady says " I know, we are out of that bread" I say " ok, thats, fine but, you couldn't have been bothered to tell me that when I picked it up? She then said she thought i was door dash even tho not a single aspect about me said doordash.
CC
Chris
Nov 12, 2025
1.0
I started coming here recently because its on my way to work, the quality of the ingredients seems on par with most subways but big issues:
1) subs are never toasted right, every time I have been here I get toasted and what I actually receive is just warmed bread, soft with no solid texture to it, never toasts it long enough even when they aren't busy.
2) apparently subway has a new policy where you have to pick your sauce and put it on before vegetables, I have been eating subway all my life and now your telling me you won't make my sandwich if I want you to put the vegetables on before the sauce? Literally refused to do it, terrible service, is this really a new subway rule or just idiocy at this restaurant?
Summary: Many people have moved away from subway for different reasons, I think its finally my turn to do the same
JB
Jenna Burns
Sep 23, 2025
1.0
If I could give zero stars, I definitely would. The lady was very rude. When I just walked in there. It is Tuesday September 22 2:07 PM first of all she was preparing food without gloves disgusting practically dripping her sweat into the food. Didn’t even acknowledge me and had an attitude because I said hello how are you? I understand that not. Everybody has a great day some days it does reflect the matter as human beings but the fact that she wasn’t wearing gloves or was just rude. I stopped eating at Subway and I figured I would give it another try, but I just couldn’t please he clean and sanitary. This is not the first instance at the subway that I’ve had with dirtiness.
MR
Mark R
Aug 12, 2025
1.0
Place needs to be shut down. Walked in and immediately noticed the stench. Once the worker finally came out, you could tell we interrupted her nap or something. After looking over the ingredients, I knew we had to leave or risk getting sick. It looked like it was our all day and never changed. Avoid this place like the plague, or you will get the plague.