Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Chesterfield Subway® Restaurant at 47665 North Gratiot brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty bathrooms and food preparation areas, raising health concerns.
Order Accuracy
Several customers experienced issues with incorrect orders and poor handling of online orders, leading to frustration.
Staffing Issues
Many reviews mentioned understaffing, resulting in slow service and long wait times.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and the quality of the food.
CC
Chris
Nov 12, 2025
1.0
I started coming here recently because its on my way to work, the quality of the ingredients seems on par with most subways but big issues:
1) subs are never toasted right, every time I have been here I get toasted and what I actually receive is just warmed bread, soft with no solid texture to it, never toasts it long enough even when they aren't busy.
2) apparently subway has a new policy where you have to pick your sauce and put it on before vegetables, I have been eating subway all my life and now your telling me you won't make my sandwich if I want you to put the vegetables on before the sauce? Literally refused to do it, terrible service, is this really a new subway rule or just idiocy at this restaurant?
Summary: Many people have moved away from subway for different reasons, I think its finally my turn to do the same
JB
Jenna Burns
Sep 23, 2025
1.0
If I could give zero stars, I definitely would. The lady was very rude. When I just walked in there. It is Tuesday September 22 2:07 PM first of all she was preparing food without gloves disgusting practically dripping her sweat into the food. Didn’t even acknowledge me and had an attitude because I said hello how are you? I understand that not. Everybody has a great day some days it does reflect the matter as human beings but the fact that she wasn’t wearing gloves or was just rude. I stopped eating at Subway and I figured I would give it another try, but I just couldn’t please he clean and sanitary. This is not the first instance at the subway that I’ve had with dirtiness.
MR
Mark R
Aug 12, 2025
1.0
Place needs to be shut down. Walked in and immediately noticed the stench. Once the worker finally came out, you could tell we interrupted her nap or something. After looking over the ingredients, I knew we had to leave or risk getting sick. It looked like it was our all day and never changed. Avoid this place like the plague, or you will get the plague.
BR
Brittney Rea
Jun 18, 2025
1.0
I order from here regularly. Today at 11am 2 people on shift. NOT the girl with the colored blue/green hair but the other girl had the biggest attitude. My sandwich was missing half of what was on it. She had the biggest attitude (bigger woman brown/dirty blonde hair glasses). Just completely rude. Keep your personal issues outside the workplace and please train all employees on attitude because this is NOT the first time I have been treated like this. I spent my whole lunch break going there and coming back. I just wanted my stuff remade but got slapped with attitude I even brought the sandwich for her to see its not my fault it was made wrong. Make it right and go about the day. Quit the job if you hate dealing with the public so damn much.
JR
Jim Repka
Mar 15, 2019
4.0
Understaffed but girl working was pleasant and hard working.