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Subway

3.4
(183 reviews)

Business Details

(586) 949-8570
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Chesterfield Subway® Restaurant at 47665 North Gratiot brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
47665 North Gratiot, Chesterfield, MI
48051, United States

Hours

Reviews

3.4
183 reviews
5 stars
86
4 stars
22
3 stars
14
2 stars
9
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative dining experience.

Food Quality

While some customers praised the freshness of the ingredients, many reported issues with incorrect orders and poorly made sandwiches.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and ungloved food handling.

Service Speed

Customers frequently complained about slow service and long wait times, particularly during busy hours.

Management Issues

There were mentions of poor management and staffing problems, contributing to the overall negative experiences reported by customers.
  • TW
    THE WB
    1 day ago
    1.0
    Came into this location and asked for the five meat Italian sub.. I asked the lady if she could substitute the roast beef for ham or turkey, since turkey and ham already comes on the sub, she rudely replied "we don't do substitutes". I just turned around and walked out. I've been to different Subway locations and they have easily substituted the roast beef with ham or turkey with no problem. I see from other reviews that this Subway location has to do better.
  • JV
    John v
    Feb 17, 2026
    1.0
    They charge you for a full drink if you just want a cup of water with your $17 sub lol I get charging for a cup like 25 cents, but I'm not paying $3 for 8 ounces of tap water.
  • NN
    Ninonala
    Feb 17, 2026
    1.0
    The workers have the worst additudes I've ever seen anywhere. I go to other subways to avoid the one closest to my house
  • SW
    Salena Worthem
    Feb 11, 2026
    1.0
    People need to be kind. This was my third time going in and the third time they were rude. Not going back. I ordered 3 subs and 12 cookies. I asked to have the vegis on the side- , tomato’s and onions in a separate container. She told me no unless I I was ok with being charged for a salad. Then she told me, “next time you an order this big, order the day before.” 3 foot long subs (not toasted) and 12 cookies.
  • MM
    Melvin McCoy
    Feb 11, 2026
    1.0
    Do not go to this place, havent been to this location in over a year and I see nothing has changed. The people serving the food are very rude and the food is just thrown together, basically inedible. I will not be going back to this place ever again. Do yourself a favor and drive a few miles to another location. Horrible service.

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Certified March 01, 2026Yext Knowledge Graph
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