Brand Certified
McDonald's
3.5(1583 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
28320 23 Mile Road, Chesterfield, MI
48051, United States
Certified by McDonald's • Mar 01, 2026
(586) 949-4844
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.5
1,583 reviews
5 stars
577
4 stars
311
3 stars
275
2 stars
114
1 star
306
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold or improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff interactions and long wait times, particularly in the drive-thru.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms, with reports of dirty tables and floors.
Order Accuracy
Numerous complaints were made about incorrect orders, with customers frequently receiving the wrong items or missing components.
Positive Experiences
Despite the negatives, some customers praised the friendly staff and quick service during busy hours, indicating that there are positive experiences to be had.
- DKDaniel KatzmanFeb 14, 20265.0For McDonalds this one is really one of the best. The food is always consistent, food is made right, and the fries are always fresh.
- JMJohn MackinJan 21, 20261.0Put a mobile order in when I was 20 minutes away. Service was slow. And they completely made the burger wrong. HOW DO YOU MESS UP A MOBILE ORDER ITS SPELLED OUT FOR YOU! Will never use this McDonald’s again they suck.
- DFDenise FerreriJan 20, 20265.0Got 2 quarter pounders and 4 cheeseburgers and a medium fry today and they were exceptional and so was the window staff...fresh tasty and delicious...fair price too..yum..
- CMChris MiramontiJan 16, 20261.0NOT FAST FOOD!!!! 20 minutes in drive thru Cold fries Cold Big Mac No apologies for the wait Rudeness At least the sweet tea was cold
- KMKandie MifflinJan 16, 20261.0Its an absolute ZERO STARS. Like really people, how hard is it to follow verbal instruction? This is not the 1st time, but I can assure it will be THE LAST this location messes up a simple order. How does a McGriddle sound like a sausage McMuffin WITHOUT egg? Disgusting sweet syrupy McGriddle, patty not well done. My husband ordered a steak and cheese bagel with the egg on the side. And what did this crew do? They COST McDonalds money by adding the eggs ON the sandwich AND gave him eggs on the side. How is this good business practice or good customer service (not paying attention to orders) when it's costing Mc Donald extra money and angry customers calling wanting free food because the order that was served to them was incorrect. Not sure what is happening, overwhelmed morning shift (my husband was there at 10am), crew not paying attention or just doing the bare minimum, not caring if things are incorrect. Maybe its a management issue? Whatever it is, im taking the privilege of speaking for those who wont speak up... Mc Donalds..... DO BETTER.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website