McDonald's

3.5
1638 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28320 23 Mile Road, Chesterfield, MI
48051, United States

Hours

Reviews

3.5
1,638 reviews
5 stars
603
4 stars
329
3 stars
283
2 stars
115
1 star
308

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Customer Service

Feedback varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.

Food Quality

Several reviews mentioned inconsistent food quality, including cold fries and poorly made drinks.

Cleanliness

Multiple customers noted cleanliness issues, particularly in the dining area and restrooms.

Speed of Service

While some praised the quick service, others experienced long wait times and disorganization.
  • BS
    Brett Shaw
    Jan 4, 2026
    1.0
    Went their 5pm terrible waited forever for a cheeseburger and happy meal need adult to run workers
  • GS
    Garrett Schultz
    Dec 30, 2025
    1.0
    The worse McDonald's I've ever been too mess up my order everytime penny pinch with the lettuce I just got a mcchicken with light mayonnaise extra lettuce didn't even put lettuce on there and they charge i will never go to this McDonald's again ever
  • MO
    Melissa Oden
    Dec 21, 2025
    1.0
    Seriously, retrain your employees on how to make an iced caramel coffee It is not that hard to make….. is either too bitter or so much cream in it The drink is white. And you guys want more money an hour SMH
  • JE
    Jamie Ecker
    Dec 7, 2025
    1.0
    Used my app to order my lunch. Double filet o fish ordered. See receipt in picture. Got home and there was a single. Disappointing. Quarter pound burger ordered without onions and ketchup. That was correct but the burger was in pieces on the bun. Makes you wonder. The lastly the fries. Should be asking "Would you like fries with your salt?" I had piles of salt falling out of the fry container. Why? The part that really irritates me is that I find this after I get home. Like I really want to go back to the restaurant and complain. Very, very disappointed. 12/10/2025 - I did fill out the information you requested using the feedback website.
  • MN
    Mr Nosy
    Dec 6, 2025
    1.0
    The strangest drive-through does not work very well. Food gets cold don’t go through the drive-through. you don’t know what window you’re at and they’re not gonna look for you they just don’t give the food

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Chesterfield, MI?

McDonald's in Chesterfield operates from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

What are the delivery hours for this McDonald's location?

Delivery service is available from 5:00 AM to 10:30 PM on weekdays and from 6:00 AM to 10:30 PM on weekends.