Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback varied widely, with some praising friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Several reviews mentioned inconsistent food quality, including cold fries and poorly made drinks.
Cleanliness
Multiple customers noted cleanliness issues, particularly in the dining area and restrooms.
Speed of Service
While some praised the quick service, others experienced long wait times and disorganization.
BS
Brett Shaw
Jan 4, 2026
1.0
Went their 5pm terrible waited forever for a cheeseburger and happy meal need adult to run workers
GS
Garrett Schultz
Dec 30, 2025
1.0
The worse McDonald's I've ever been too mess up my order everytime penny pinch with the lettuce I just got a mcchicken with light mayonnaise extra lettuce didn't even put lettuce on there and they charge i will never go to this McDonald's again ever
MO
Melissa Oden
Dec 21, 2025
1.0
Seriously, retrain your employees on how to make an iced caramel coffee It is not that hard to make….. is either too bitter or so much cream in it The drink is white. And you guys want more money an hour SMH
JE
Jamie Ecker
Dec 7, 2025
1.0
Used my app to order my lunch. Double filet o fish ordered. See receipt in picture. Got home and there was a single. Disappointing.
Quarter pound burger ordered without onions and ketchup. That was correct but the burger was in pieces on the bun. Makes you wonder.
The lastly the fries. Should be asking "Would you like fries with your salt?" I had piles of salt falling out of the fry container. Why?
The part that really irritates me is that I find this after I get home. Like I really want to go back to the restaurant and complain.
Very, very disappointed.
12/10/2025 - I did fill out the information you requested using the feedback website.
MN
Mr Nosy
Dec 6, 2025
1.0
The strangest drive-through does not work very well. Food gets cold don’t go through the drive-through. you don’t know what window you’re at and they’re not gonna look for you they just don’t give the food
What are the daily operating hours for McDonald's in Chesterfield, MI?
McDonald's in Chesterfield operates from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
What are the delivery hours for this McDonald's location?
Delivery service is available from 5:00 AM to 10:30 PM on weekdays and from 6:00 AM to 10:30 PM on weekends.
Does this McDonald's have a drive-thru and what are its hours?
Yes, the McDonald's has a drive-thru open daily from 5:00 AM to midnight.
What pickup and delivery services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I order food from this McDonald's online?
You can order online via the McDonald's smart link https://mcdonalds.smart.link/jfeqnrnmr or use the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Chesterfield?
This McDonald's is located at 28320 23 Mile Road, Chesterfield, MI 48051, USA.
What services does this McDonald's offer besides food?
In addition to food, they provide drive-thru, gift cards, mobile offers and ordering, McDelivery, and free WiFi.
What nearby automotive services are around McDonald's in Chesterfield?
Nearby automotive services include Midas Chesterfield, Big Jim's Auto, Discount Tire, and U-Haul Neighborhood Dealer, which could be convenient if your vehicle needs service before or after your meal.
Are there other dining options near McDonald's in Chesterfield?
Yes, Dunkin', Dunkin' Donuts, SUBWAY, and Moon Kitty Cafe are nearby options if you're looking for coffee, sandwiches, or other casual dining.
Can I find gas stations near McDonald's in Chesterfield?
Yes, there are several nearby gas stations including BP and Shell, useful if you want to refuel your vehicle before or after visiting McDonald's.