McDonald's

3.5
1627 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28320 23 Mile Road, Chesterfield, MI
48051, United States

Hours

Reviews

3.5
1,627 reviews
5 stars
600
4 stars
328
3 stars
283
2 stars
114
1 star
302

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and hot meals while others received cold or improperly cooked items.

Service Speed

Many reviews praised the fast service, especially during busy hours, although some customers experienced long wait times.

Customer Service

Feedback on customer service was mixed, with some employees being friendly and helpful, while others were described as rude or unprofessional.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms, impacting their overall experience.

Order Accuracy

There were multiple complaints about incorrect orders, with some customers expressing frustration over repeated mistakes.
  • MP
    Mike Poliski
    4 days ago
    4.0
    Have been to McDonald's in a while. Breakfast was as good as I remember, but the prices seem prohibitive. Staff was friendly and understanding.
  • TT
    Tanner Tousignant
    Nov 6, 2025
    1.0
    They are rude everytime I go in there. I don't get acknowledged and when I do the employees and managers are short.
  • JJ
    J
    Oct 4, 2025
    5.0
    From the Big Mac, to the nuggets, to the drinks, to the fries, it was all perfect. I thoroughly enjoyed it. It’s very rare to get a perfect meal at McDonald’s these days. Thank you for a wonderful experience. I hope the food is like this all the time. 👍
  • MF
    Matt Fox
    Sep 5, 2025
    5.0
    I had a perfect example of a mcdonald's meal should be. Nice work!
  • LE
    Lori E
    Aug 20, 2025
    2.0
    Pretty sure they skipped the "strawberry" part in our strawberry shakes. More like they waved a strawberry over the shake and hoped for the best. Pretty disappointing. They also very obviously don't rinse the mixer, as I could taste chocolate from a chocolate shake in our strawberry shakes. I get it's McDonald's, but come on. Do better for the price you charge now! We could have gotten strawberry frappuccinos from Starbucks for that price and it would have tasted 1000 times more like strawberries.

Frequently Asked Questions About McDonald's

What are the daily operating hours for McDonald's in Chesterfield, MI?

McDonald's in Chesterfield operates from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

What are the delivery hours for this McDonald's location?

Delivery service is available from 5:00 AM to 10:30 PM on weekdays and from 6:00 AM to 10:30 PM on weekends.