Dunkin'

3.3
316 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesterfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28230 23 Mile Rd, Chesterfield, MI
48051, United States

Hours

Reviews

3.3
316 reviews
5 stars
126
4 stars
53
3 stars
26
2 stars
22
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlight poor customer service, with staff being described as rude, unhelpful, and dismissive.

Wait Times

Customers frequently report excessively long wait times, both in-store and at the drive-thru, often leading to frustration.

Product Freshness

Many reviews mention stale or poorly prepared food and drinks, indicating a decline in product quality.

Staffing Issues

Several customers note that the location appears to be understaffed, contributing to slow service and order errors.

Mixed Experiences

While some customers praise specific staff members and enjoy certain products, overall experiences vary widely, with many expressing disappointment.
  • TK
    Tyler Korn
    Nov 10, 2025
    5.0
    Clean place great coffee and fast service!
  • MM
    Marky Marxx
    Oct 31, 2025
    5.0
    Great donuts, nice staff, never had a bad experience.
  • MA
    Miguel Aguilar
    Sep 19, 2025
    5.0
    Fast, Friendly and affordable!
  • SS
    SlxmpSchema
    Sep 18, 2025
    1.0
    WARNING! NEVER GO HERE! The 3 times I’ve gone here, the coffee has been the worst coffee I had ever tasted! The most recent time, two people were ahead of me, yet I still had to wait about 20 minutes which made me late to work with the nastiest coffee ever made. STAY FAR AWAY
  • CW
    C Wilson
    Aug 22, 2025
    1.0
    Dunkin Donuts used to be the standard. This location is the worst I've visited in the world. Stale Donuts, sticky, watery glaze, cheap packaging. No longer visit there.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Chesterfield, MI?

Dunkin' in Chesterfield, MI is open daily from 5:00 AM to 7:00 PM.

What types of meals does Dunkin' serve?

Dunkin' serves breakfast, lunch, and brunch meals.