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Dunkin'

3.3
(323 reviews)

Business Details

(586) 231-5930
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesterfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28230 23 Mile Rd, Chesterfield, MI
48051, United States

Hours

Reviews

3.3
323 reviews
5 stars
130
4 stars
53
3 stars
27
2 stars
23
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Product Quality

Several reviews mentioned stale or poorly made food and drinks, with complaints about the freshness of donuts and coffee.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and a lack of attention to maintaining the store.

Staff Performance

Feedback indicated a decline in staff performance, with many reviews highlighting a lack of training and poor customer interaction.
  • JM
    Jason Maddox
    Feb 7, 2026
    2.0
    The Dunkin app lets you order things that they don’t have frequently and the menu in the drive through only displays cold drinks in the middle of winter. Employees seemed confused when I tried to order a hot coffee.
  • ZC
    Zac C
    Feb 4, 2026
    5.0
    Great coffee. This particular location is always very good and quick. I've only ever seen the same one guy working there and he does an excellent job.
  • DS
    Dez Schroeder
    Jan 9, 2026
    5.0
    ALEX is a VIBE 💗💗💗💗 great customer service and amazing coffee 💗💗💗 thank you so much Alex we will be back just to see you
  • EL
    Emily Lewis
    Jan 7, 2026
    1.0
    They never get my coffee order right. The bagels are barely toasted even when we ask for extra toasted.
  • BB
    Bill Bailey
    Dec 9, 2025
    5.0
    I want to give a hat's off to the young guy that was working his butt off by himself giving everyone great service with a big smile. The manager is very lucky to have him.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Hours of operation
  • Phone number
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