Dunkin'

3.6
214 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesterfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
46895 Gratiot Avenue, Chesterfield, MI
48051, United States

Hours

Reviews

3.6
214 reviews
5 stars
103
4 stars
35
3 stars
11
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Many reviews mentioned issues with food quality, including stale or burnt items and incorrect orders.

Communication Issues

Several customers noted language barriers and difficulties in understanding staff, leading to order mistakes.

Cleanliness

The cleanliness of the location was often criticized, with reports of unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating occasional positive experiences.
  • CC
    Cassie
    6 days ago
    5.0
    Super clean, even the bathrooms.
  • AP
    Ashton Provo
    6 days ago
    1.0
    Ordered online, went in and they said they didn't have anything I ordered (a dozen donuts) Then I was told I can't have a refund, I can pick it up the next day... I tried that, and still nothing. I notified their customer service team, I was offered 800 points and I declined... afterwards I was told "this won't happen again" and thats it. No refund, no fixing, just an Oops.
  • CS
    Caitlyn Stepke
    Nov 13, 2025
    1.0
    I went in to order and immediately was over powered with cleaning chemicals but dismissed it thinking they maybe just cleaned I just ordered a sausage egg and cheese bagel and two donuts they tasted and smelled heavily of cleaning products. I could not taste the food underneath of the chemical taste and as soon as I pulled the food out of the bag it smelled strongly of the cleaning products. Be careful ordering from here.
  • KA
    Kelly A
    Nov 9, 2025
    1.0
    This is about the eighth time they have messed up my order. Wrong doughnuts and stale. Stay clear of this location if you want fresh and correct!
  • ML
    Ms L
    Nov 1, 2025
    1.0
    Don't go to this location the sandwich was burnt the hash browns taste horrible the coffee is watered down and I am not exaggerating I wish I was it tastes so nasty that I wouldn't even give it to my dog.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesterfield, MI?

Dunkin' Chesterfield, MI is open daily from 4:30 AM to 10:00 PM for dine-in and from 5:00 AM to 9:30 PM for delivery services.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery services and curbside pickup is available at this location for customer convenience.