Dunkin'

3.5
220 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Chesterfield, MI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
46895 Gratiot Avenue, Chesterfield, MI
48051, United States

Hours

Reviews

3.5
220 reviews
5 stars
104
4 stars
37
3 stars
11
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor communication.

Food Freshness

Numerous reviews mentioned stale or burnt food items, with complaints about the freshness of donuts and sandwiches.

Cleanliness

While some customers noted cleanliness, others reported strong chemical smells and unsanitary conditions.

Order Accuracy

A significant number of reviews highlighted consistent issues with order accuracy, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating occasional positive experiences.
  • DS
    Dork Stroodle
    3 days ago
    2.0
    My hot chai tasted like water, no flavor whatsoever.
  • CS
    chris schoch
    3 days ago
    1.0
    Worst food ever
  • CG
    Carni Grewal
    Jan 1, 2026
    1.0
    The guy who took our order seemed like he hated his life and did not want to work there. He told us that we could not have a half hot chocolate and half coffee. Although he did say that they had both hot chocolate and coffee lol Worst Dunkin’
  • GM
    Glenn Mutter
    Dec 14, 2025
    5.0
    None
  • AP
    Ashton Provo
    Nov 18, 2025
    1.0
    Ordered online, went in and they said they didn't have anything I ordered (a dozen donuts) Then I was told I can't have a refund, I can pick it up the next day... I tried that, and still nothing. I notified their customer service team, I was offered 800 points and I declined... afterwards I was told "this won't happen again" and thats it. No refund, no fixing, just an Oops.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Chesterfield, MI?

Dunkin' Chesterfield, MI is open daily from 4:30 AM to 10:00 PM for dine-in and from 5:00 AM to 9:30 PM for delivery services.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery services and curbside pickup is available at this location for customer convenience.