Chipotle Chesterfield is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple customers reported unsanitary conditions in the dining area and food preparation areas.
Service Quality
Feedback indicates inconsistent service, with some staff being friendly while others were described as rude or unprofessional.
Food Quality
Customers frequently mentioned issues with food quality, including cold food, incorrect orders, and missing ingredients.
Portion Sizes
Several reviews noted that portion sizes were smaller than expected, leading to dissatisfaction with value for money.
Availability of Ingredients
Many customers expressed frustration over the restaurant being frequently out of key ingredients.
JJ
J-Mo
Jan 5, 2026
4.0
It's normally good but every now and then they'll fulfill my order without vegetables or something else if its missing which is a little disingenuous
SL
Susie Lipa
Dec 29, 2025
1.0
The food station looked dirty (food scraps every where). Cashing out took about 10 minutes. Once I was finally cashed out I tried to fill my cup with ice and the ice machine was empty. Once I got home to eat, there was a long dark hair in my food. Needless to say, I will not be visiting the 23 mile road location ever again.
LM
Lynn mayle
Dec 19, 2025
5.0
Nice people good fresh food 👌
AS
aireal swisher
Nov 22, 2025
2.0
We told the worker only put queso on 1 of our 2 bowls she put it on both. We asked for a new bowl and were told we would still be charged.
AP
Allan P
Nov 16, 2025
1.0
Avoid going here. They purposely give you the smallest portions and the staff does it on purpose to try to rub the customers the wrong way. I won’t be eating at any chipotle anymore. For the staff who thinks it’s funny to give a half scoop of guacamole and half a scoop of steak, what goes around comes around.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Chesterfield serve?
Chipotle Chesterfield serves customizable Mexican food including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill Chesterfield?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle Chesterfield location offer delivery and in-store pickup?
Yes, Chipotle Chesterfield offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill Chesterfield?
You can order online via Chipotle's official website at https://order.chipotle.com/ or through the Chipotle app on the Apple App Store.
What is the address and contact number for Chipotle Mexican Grill in Chesterfield, MI?
The address is 27810 23 Mile Rd, Chesterfield, MI 48051. The main phone number is +1 586-949-4908.
Does Chipotle Chesterfield accept gift cards and credit cards?
Yes, they accept gift cards and credit cards for payment.
Is Chipotle Chesterfield welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby coffee shop can I visit before or after dining at Chipotle Chesterfield?
Starbucks is a nearby coffee shop where customers can enjoy coffee or smoothies before or after visiting Chipotle.
Are there other fast food options near Chipotle Mexican Grill Chesterfield?
Nearby fast food options include White Castle, Savvy Sliders, Wingstop, Burger King, and Arby's, giving customers several choices in the area.
What nearby services are available for customers visiting Chipotle Chesterfield?
Nearby services include Hertz Rent A Car for travel needs, PNC bank for financial services, and Minute Key for locksmith services, all conveniently close to Chipotle.