Buffalo Wild Wings

3.8
1460 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
51346 Gratiot Avenue, Chesterfield Township, MI
48051, United States

Hours

Reviews

3.8
1,460 reviews
5 stars
649
4 stars
319
3 stars
206
2 stars
104
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some customers praising attentive staff while others report slow service and inattentive waitstaff.

Food Quality

Food quality is frequently criticized, with reports of overcooked, cold, or poorly prepared items, particularly wings.

Staff Performance

Certain staff members, like Shelby and Hannah, received high praise for their friendliness and attentiveness, while others faced complaints for rudeness or lack of attention.

Cleanliness Issues

Several reviews mention cleanliness problems, including dirty tables and unsanitary conditions.

Management Concerns

Customers expressed dissatisfaction with management, citing poor handling of complaints and lack of oversight.
  • DB
    Diana Bracknell
    Nov 14, 2025
    5.0
    We had a large group. Food was good. Came out fast. Gratuity added automatic.
  • AR
    Asha Reddy
    Nov 11, 2025
    1.0
    Customer service is really bad. Made us wait for an hour for a carry out order. Responses from customer service is unprofessional
  • RW
    Rose White
    Nov 11, 2025
    5.0
    I’d like to thank the Chesterfield Buffalo Wild Wings for their Veterans Day Wings and Fries. You had a full lobby of Veterans as well as regular customers and you handled the crowd and chaos with ease and with smiles. As a 22 year veteran I really appreciated your Veterans Day freebies. Thank you so very much! God Bless BWW and God Bless America. 🇺🇸
  • DR
    Dhinu Reddy
    Nov 2, 2025
    1.0
    Good quality is very bad compared to other locations not recommended
  • MC
    Meg Cary
    Oct 27, 2025
    1.0
    We ordered 20 bone in wings. We were there 90 minutes and never got them. We were never offered any type of compensation. Our waitress barely paid attention to us, and the Hostess didn't give any heads up that the kitchen was struggling. We had to leave before our food came. It was an NFL Sunday, but we've been to other locations many times and the service was top notch and we were kept informed of any issues/wait.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Chesterfield Township specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours for Buffalo Wild Wings at 51346 Gratiot Avenue?

The restaurant is open Monday to Wednesday from 11:00 AM to 11:00 PM, Thursday to Saturday from 11:00 AM to 11:59 PM, and Sunday from 11:00 AM to 11:00 PM.