Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
723 reviews
5 stars
295
4 stars
180
3 stars
114
2 stars
37
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude employees, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned issues with food quality, such as raw or cold items, and incorrect orders.
Atmosphere
The atmosphere was described as uninviting, with complaints about the dining area being closed and employees displaying negative attitudes.
Staff Attitude
Many customers noted that staff members were unfriendly or unhelpful, contributing to a negative experience.
Drive-Thru Experience
While some customers praised the speed of the drive-thru, others reported long wait times and poor service.
- LGLizzie GarrettNov 8, 20251.0Jessica has the worst attitude possible! She should be fired!
- CECassandra EskewNov 6, 20251.0Supposed to be open at 6:30 we waited for 17 minutes to get our order taken, but they didnt greet us or anything.
- RRRobertoOct 21, 20251.0Who in the world would actually use square burger patties!!!!! InSaNe!!!!!
- CHCarla HOct 15, 20251.0Not the Wendy's to go to if your kid is hoping for the toys advertised. They never seem to have the current toy, even when they advertise them on their door. Employees rarely seem to know what's going on or what products they sell. Sanitation is sometimes lacking (employees touching hair/face, then handling food). Took a long time to even be acknowledged at the counter (what we were ordering was not available at the kiosk). Met with frowning employees who clearly didn't want to be helping us. Atmosphere feels sad- other stores have holiday decor up, cheerful employees, and a cherry atmosphere. Does not compare.
- MMMichelleSep 19, 20251.0Stop through the drive through to get my daughter something to eat after dance class. I ordered her a Dave's Double combo meal. She ate her fries and started on her burger only to find that it was completely raw inside and cold. Unfortunately we were the highway on the way home and couldn't turn around to take ot back. I tried calling and complaining . Someone would pick up the phone and hang up. Absolutely disgusting.
Frequently Asked Questions About Wendy's
Is Chelsea Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Chelsea, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Chelsea, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (734) 433-1436.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Chelsea Wendy’s serve breakfast?
Yes, this Wendy’s location in Chelsea, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's Chelsea is open Monday through Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location in Chelsea, MI serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is delivery available at this Wendy's location?
Delivery is available where offered; you can check availability by entering your address on the Wendy's app or order.wendys.com.
Does Wendy's Chelsea offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How can I contact this Wendy's location for questions or feedback?
You can call Wendy's Chelsea at (734) 433-1436 or provide feedback via the Wendy's Customer Care team through their Contact page or Customer Satisfaction Survey online.
Are there hotels near Wendy's Chelsea where I can stay?
Yes, nearby hotels include Comfort Inn Chelsea, Comfort Inn, and Baymont by Wyndham Chelsea, making it convenient for travelers to grab a meal at Wendy's.
Are there any medical centers close to Wendy's Chelsea?
Yes, nearby medical centers include DaVita Chelsea Dialysis, Cosmetic Skin & Laser Center, Chelsea Medicine and Laser, and Specialty Eye Institute, convenient for patients and visitors to get food or a quick bite.
What nearby places can I visit before or after dining at Wendy's Chelsea?
Before or after dining, you might visit Starbucks for coffee, or if you need automotive services, places like Gerber Collision & Glass or Auto City Service are nearby.