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Wendy's

3.7
(734 reviews)

Business Details

(734) 433-1436

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1640 Commerce Park Road, Chelsea, MI
48118, United States

Hours

Reviews

3.7
734 reviews
5 stars
300
4 stars
180
3 stars
118
2 stars
37
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences highlighting poor attitudes and slow service.

Food Quality

Several reviews mentioned issues with food preparation, including raw or improperly cooked items, as well as inconsistent quality.

Wait Times

Many customers expressed frustration with long wait times, both in the drive-thru and when ordering inside, often exacerbated by understaffing.

Cleanliness and Atmosphere

The dining area was often described as uninviting, with reports of unsanitary conditions and a lack of holiday decor or a cheerful atmosphere.

Inconsistent Availability

Customers noted that the lobby was frequently closed, making it difficult to dine in or use facilities, which negatively impacted their experience.
  • AF
    Ashton Fetters
    6 days ago
    1.0
    Ew. Just ew
  • CC
    cam cam
    Feb 21, 2026
    5.0
    Not sure what most people are complaining about, the night shift is laying it down man probably the best wendys l’ve ever had everything was hot and delicious hot fries were amazing
  • BC
    Brandi Clark
    Jan 21, 2026
    5.0
    This is for the guy there most mornings, he makes my order fast, doesn't forget anything and is the reason I appreciate the Chelsea Wendy's.
  • SP
    Stephen Probst
    Dec 12, 2025
    3.0
    The interior was nice staff was friendly, food came out as i expected. It did take an exceptionally long time to get our food out for 3 basic sandwiches and 2 fries.
  • JS
    Julie Stetten
    Dec 10, 2025
    3.0
    I tried their new chicken tenders which were fairly good. I think I am just not a fan of their breading, so probably won’t get them again.

Frequently Asked Questions About Wendy's

Is Chelsea Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru at Wendy's Chelsea is open Monday through Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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