Wendy's

3.7
730 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1640 Commerce Park Road, Chelsea, MI
48118, United States

Hours

Reviews

3.7
730 reviews
5 stars
297
4 stars
180
3 stars
118
2 stars
37
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers reported inconsistent food quality, with some experiencing raw or improperly prepared items.

Atmosphere

The dining area is often closed, leading to frustration among customers who prefer to eat inside.

Staff Attitude

Many reviews mentioned unfriendly or unprofessional behavior from employees, impacting the overall customer experience.

Drive-Thru Efficiency

While some customers noted quick service in the drive-thru, others experienced long wait times and issues with order accuracy.
  • SP
    Stephen Probst
    Dec 12, 2025
    3.0
    The interior was nice staff was friendly, food came out as i expected. It did take an exceptionally long time to get our food out for 3 basic sandwiches and 2 fries.
  • JS
    Julie Stetten
    Dec 10, 2025
    3.0
    I tried their new chicken tenders which were fairly good. I think I am just not a fan of their breading, so probably won’t get them again.
  • RC
    Richard Crawford
    Nov 25, 2025
    1.0
    Drive-thru: Stop giving customers a bad attitude all because your in a bad mood. Thanks. 👎
  • LG
    Lizzie Garrett
    Nov 8, 2025
    1.0
    Jessica has the worst attitude possible! She should be fired!
  • CE
    Cassandra Eskew
    Nov 6, 2025
    1.0
    Supposed to be open at 6:30 we waited for 17 minutes to get our order taken, but they didnt greet us or anything.

Frequently Asked Questions About Wendy's

Is Chelsea Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at this Wendy's location?

The drive-thru at Wendy's Chelsea is open Monday through Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.