Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers reported inconsistent food quality, with some experiencing raw or improperly prepared items.
Atmosphere
The dining area is often closed, leading to frustration among customers who prefer to eat inside.
Staff Attitude
Many reviews mentioned unfriendly or unprofessional behavior from employees, impacting the overall customer experience.
Drive-Thru Efficiency
While some customers noted quick service in the drive-thru, others experienced long wait times and issues with order accuracy.
SP
Stephen Probst
Dec 12, 2025
3.0
The interior was nice staff was friendly, food came out as i expected. It did take an exceptionally long time to get our food out for 3 basic sandwiches and 2 fries.
JS
Julie Stetten
Dec 10, 2025
3.0
I tried their new chicken tenders which were fairly good. I think I am just not a fan of their breading, so probably won’t get them again.
RC
Richard Crawford
Nov 25, 2025
1.0
Drive-thru: Stop giving customers a bad attitude all because your in a bad mood. Thanks. 👎
LG
Lizzie Garrett
Nov 8, 2025
1.0
Jessica has the worst attitude possible! She should be fired!
CE
Cassandra Eskew
Nov 6, 2025
1.0
Supposed to be open at 6:30 we waited for 17 minutes to get our order taken, but they didnt greet us or anything.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at this Wendy's location?
The drive-thru at Wendy's Chelsea is open Monday through Friday from 6:30 AM to midnight, and on weekends from 7:00 AM to midnight.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this Wendy's location in Chelsea, MI serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Is delivery available at this Wendy's location?
Delivery is available where offered; you can check availability by entering your address on the Wendy's app or order.wendys.com.
Does Wendy's Chelsea offer dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
How can I contact this Wendy's location for questions or feedback?
You can call Wendy's Chelsea at (734) 433-1436 or provide feedback via the Wendy's Customer Care team through their Contact page or Customer Satisfaction Survey online.
Are there hotels near Wendy's Chelsea where I can stay?
Yes, nearby hotels include Comfort Inn Chelsea, Comfort Inn, and Baymont by Wyndham Chelsea, making it convenient for travelers to grab a meal at Wendy's.
Are there any medical centers close to Wendy's Chelsea?
Yes, nearby medical centers include DaVita Chelsea Dialysis, Cosmetic Skin & Laser Center, Chelsea Medicine and Laser, and Specialty Eye Institute, convenient for patients and visitors to get food or a quick bite.
What nearby places can I visit before or after dining at Wendy's Chelsea?
Before or after dining, you might visit Starbucks for coffee, or if you need automotive services, places like Gerber Collision & Glass or Auto City Service are nearby.