Brand Certified
McDonald's
3.4(1614 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1535 S Main, Chelsea, MI
48118, United States
Certified by McDonald's • Mar 01, 2026
(734) 475-9620
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,614 reviews
5 stars
525
4 stars
323
3 stars
290
2 stars
148
1 star
328
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times, often exceeding 20-30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of customer complaints regarding order discrepancies.
Cleanliness
Several customers noted unsanitary conditions, including dirty restrooms and dining areas, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling disrespected or ignored during their visits.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold or poorly prepared items, including fries and sandwiches.
- DMDiane Marie1 day ago5.0Traveling across state and this is the best McDonalds will be our regular stop.
- CCChrisFeb 24, 20265.0Been with this McDonald’s for months and only have issues with service when they lose workers. If I was management I’d be training these kids to be g.o.a.t workers for their 8 hour shift but hey that’s life I guess. Food always good and on time. Management YouTube how to make these kids g.o.a.t workers and build some culture maybe. Thanks for my filet o fish and milk.
- BDBob DFeb 21, 20261.0Worst service that I've ever experienced at a McDonald's. Ordered an iced mocha and paid at the kiosk. Waited 15 minutes to receive it. Several other customers experienced the same wait. At one point, another customer said to me, "Do you think they have forgotten us?" This Chelsea MI location on M-52 needs to figure out how to balance service levels to both the dine-in and drive-thru customers. However, I won't ever be back.
- SSShannon SailusFeb 18, 20261.0I have a severe fish allergy. I had always felt safe at this location to eat the chicken nugget's or mcchicken because they assure me they have not been fried with the fish. Tonight, I end up have a severe allergic reaction the chicken nuggets to which I almost ended up in the hostpital. Please be careful here if you have allergies.
- HBHowie BFeb 14, 20261.0Ordered a meal deal with a Coke. They asked if there was anything else and side yes, two medium fries. When they gave me a bad with a with chicken strips and two fries, I explained the coke and fries were missing, Caden said “you ordered chicken strips with two medium fries”. I explained that ordered a chicken strip meal and an additional two fries. That’s why you asked me “what do want to drink with the chicken strip meal. Rather than just give me the Coke and fries, CADEN said “well that’s not what you paid for so you’ll have drive around the drive through again to order and pay for the additional items”. I’m 55 years old and he accused me of trying to get over on Macdonalds for a fry and a Coke. The kicker was I actually paid MORE than it would’ve cost for the meal deal with two extra fries. CADEN is going to work there for the next 40 years so get used to it.
Frequently Asked Questions About McDonald's
What are McDonald's opening hours in Chelsea, MI?
McDonald's in Chelsea, MI is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7 through their online ordering platform.
Is there a drive-thru available at this McDonald's location?
Yes, McDonald's in Chelsea has a drive-thru open 24 hours daily for your convenience.
What payment methods are accepted at McDonald's Chelsea?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's Chelsea offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can I order McDonald's for curbside pickup at this location?
Yes, curbside pickup is available at McDonald's Chelsea.
Where can I download the McDonald's app for ordering?
You can download the McDonald's app for iOS from the Apple App Store and for Android from the Google Play Store.
What are some nearby restaurants around McDonald's in Chelsea?
Nearby restaurants include Uptown Coney Island, KFC, Taco Bell, Culver's, Starbucks, and Dunkin'. You can explore these options before or after your visit.
Are there any nearby automotive dealers near McDonald's Chelsea?
Yes, Golling Chrysler Dodge Jeep Ram of Chelsea and Chelsea Motors are nearby automotive dealers where you can explore vehicle options or services.
What healthcare facilities are near McDonald's in Chelsea?
Nearby healthcare facilities include Chelsea Pediatrics, Chelsea Animal Hospital, Royek Family Chiropractic, St. Joseph Mercy Chelsea COVID-19 Screening Site, and several dental and oral surgery clinics.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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