McDonald's

Reviews

• LL

  lit220

  Dec 29, 2025
  1.0
  Website says its 24hrs but no one ever working and purposely closes early cuz laziness or whatever how is someone who works late nights and early mornings supposed to get food if u fauls avertise your hours no wonder y people hate McDonald’s company might as well go out of business and go bankrupt
• BC

  Bobbie Currie

  Dec 12, 2025
  5.0
  Place the order at 11:30. The customer service was excellent. They were killing it inside fries were fresh.❤️
• AA

  Amy

  Dec 4, 2025
  1.0
  Ordered ahead on the app. Wait time to get from the speaker to the first window was 10 minutes. That cashier was friendly. Then I pulled up to the food window to be greeted with,"I'm going to need you to pull up to #1." No greeting, didn't even offer our drinks while we waited. After waiting in the waiting spot for 10 minutes the person that told me I needed to pull up asked if I got my food and handed me a lemonade we ordered. I told her no, you asked me to pull up and she spun around and headed back in. No apology for the wait. Five minutes later a really pleasant lady with red hair came out with our food and apologized. I decided to check and see if we got everything before I drove off and they mistakenly gave us Big Macs instead of Nuggets. I went back in the store to get out straightened out and then after I pulled away I realized they also forgot to give me our medium Coke. Total time elapsed 35 minutes. This was after 3 pm on a Thursday, I'd hate to see it at dinner time if the wait and speed took so long. Our nuggets and fries were also cold. I've given this location several chances and this was the last straw. I'll drive out of the way to the Baker Road location and probably get back to Chelsea quicker than going through the Chelsea drive thru and using the mobile app too.
• HK

  Heather Kirby

  Dec 3, 2025
  2.0
  There are some really sweet people that work here, but they are SO slow! It’s crazy. Line or no line, it takes forever. They need new management to fix the problem. If you order a Diet Coke and are second in line — plan to wait ATLEAST 15-20. I’m not exaggerating 🥴😭
• DD

  Donovan

  Dec 2, 2025
  1.0
  The food itself was good, and they got my order mostly correct (forgot some nuggets, fries)... but to be expected with McDonalds. What was absolutely ridiculous was the nearly 30 minutes I had to wait in line to be able to order. I had chosen the inner lane (first mistake) so I could not make my escape after the lines failed to move 20 minutes in. With nobody between me and the window I figured it would be quick but waited another 5 minutes at the order speaker for someone to pickup. It seemed like they were doing one car at a time, taking their order, having them pay then giving them their food, THEN taking the next person's order. The lady at the window was friendly but said they only had 6 people there... Which should be more than enough but there was a few of them wandering staring at the ceiling... I don't know whether its the dumb customers willing to wait in line 30 minutes, or the employees who need some leadership. I live in the area and never come here because it has a reputation in the community for being slow & *special but figured I would give it one last shot. Never again! I would not recommend it. Culver's is much better food, faster and around the same price, right across the street. It very sad because they are in a convenient location.

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