Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,633 reviews
5 stars
540
4 stars
331
3 stars
292
2 stars
147
1 star
323
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times at both the drive-thru and inside, often exceeding 20-30 minutes.
Food Quality
Many reviews mentioned cold or poorly prepared food, with frequent complaints about incorrect orders and unsatisfactory meal quality.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and restrooms, leading to negative impressions of overall hygiene.
Staff Attitude
While some customers noted friendly staff, many others reported rude or indifferent service, particularly when addressing order issues.
Management Issues
Several reviews indicated a lack of effective management, with complaints about understaffing and poor organization contributing to the overall negative experience.
- AAAndrewNov 1, 20253.0Someone needs to remind McDonald's that they were started because they were fast. It's the whole point of fast food. If I wanted to spend this much money and take 20 minutes to get a hamburger and fries I would just go to a sit-down restaurant. The last two times I went to McDonald's I've had to wait 15 minutes one time and 20 the other. That's ridiculous
- NDNate DillonOct 22, 20251.030+ minutes waiting at the drive through. Unacceptable. I have had extended waits multiple times at this location. Just go to Ann Arbor or Jackson. It will be quicker.
- BMBreanna MuellerOct 22, 20252.0I know I’m part of this problem (because this is the most convenient McD’s to us) but GOOD LORD, why does it take so long to get our food here? I’m currently sitting in the drive through and actually decided to time it. It’s 3:45 pm a Wednesday and I’ve been in this line for 27 minutes and I’m not at the first window yet! I should’ve bailed but I ordered ahead and already paid for it. Next time, I can go to the McD’s’ on Baker Rd and probably be back home quicker than this location that is 2 miles from our house. Please do better for my Happy Meal loving kids! ETA: total time in drive through 38 minutes 47 seconds
- MSMichael ShadboltOct 21, 20252.0Absolutely terrible, slow food quality was sub par this place is also dirty
- ESEdward SchrammOct 13, 20255.0Being from America, where our food tastes like crap, this was the best looking and tasting sausage,egg and cheese McMuffin, I've ever had.
Frequently Asked Questions About McDonald's
What are McDonald's opening hours in Chelsea, MI?
McDonald's in Chelsea, MI is open 24 hours a day, 7 days a week.
Does McDonald's offer delivery service?
Yes, McDonald's offers delivery service 24/7 through their online ordering platform.
Is there a drive-thru available at this McDonald's location?
Yes, McDonald's in Chelsea has a drive-thru open 24 hours daily for your convenience.
What payment methods are accepted at McDonald's Chelsea?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does McDonald's Chelsea offer?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Can I order McDonald's for curbside pickup at this location?
Yes, curbside pickup is available at McDonald's Chelsea.
Where can I download the McDonald's app for ordering?
You can download the McDonald's app for iOS from the Apple App Store and for Android from the Google Play Store.
What are some nearby restaurants around McDonald's in Chelsea?
Nearby restaurants include Uptown Coney Island, KFC, Taco Bell, Culver's, Starbucks, and Dunkin'. You can explore these options before or after your visit.
Are there any nearby automotive dealers near McDonald's Chelsea?
Yes, Golling Chrysler Dodge Jeep Ram of Chelsea and Chelsea Motors are nearby automotive dealers where you can explore vehicle options or services.
What healthcare facilities are near McDonald's in Chelsea?
Nearby healthcare facilities include Chelsea Pediatrics, Chelsea Animal Hospital, Royek Family Chiropractic, St. Joseph Mercy Chelsea COVID-19 Screening Site, and several dental and oral surgery clinics.