Jimmy John's

3.6
325 reviews

About

Sandwich RestaurantRestaurant Delivery ServiceTake Out RestaurantCatererFast Food RestaurantHome Meal Delivery Service

Location

Jimmy John's
1149 S Main St, Chelsea, MI
48118, United States

Hours

Reviews

3.6
325 reviews
5 stars
146
4 stars
67
3 stars
27
2 stars
18
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Inconsistent Hours

Many reviews highlighted that the store frequently closed earlier than advertised, causing frustration for customers.

Food Quality

While some customers praised the food quality, others noted issues with freshness and incorrect sandwich preparations.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty counters and improper food handling by staff.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with fast service and friendly staff.
  • SA
    Steve Allen
    Nov 13, 2025
    5.0
    Great experience
  • AC
    Aaron Christenson
    Nov 13, 2025
    5.0
    The best guy! They had my sandwich on the counter before I had finished paying for it! If only I lived closer, I would come here every day. Then we could become friends and they would know me order and it would be even faster. Mind blowing how good these guys are!!!
  • KJ
    Keith Jennings
    Sep 3, 2025
    5.0
    Jimmy Johns is great
  • DB
    Denver Bostater
    Aug 28, 2025
    5.0
    Great. Service good food.
  • CW
    cameron williams
    Aug 13, 2025
    3.0
    Placed an online order for CURBSIDE PICKUP because we are handicapped. That IS A JOKE. Curbside pickup is a MYTH at this establishment. After waiting 10 minutes, I called my wife in the hospital and asked her if there was a secret to curbside pickup. No secret. I had to go in and get it. It was already bagged up and ready to go. POOR SERVICE