Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed feedback on customer service; some staff were friendly and efficient, while others were reported as rude or unhelpful.
Order Accuracy
Frequent issues with incorrect orders, particularly with special requests not being honored.
Food Quality
Food quality varied; some customers received fresh and hot meals, while others reported cold or poorly prepared items.
Cleanliness
Generally clean restaurant and bathrooms, but some customers noted areas needing attention.
Speed of Service
Service speed was often praised, especially during busy times, though some customers experienced delays.
CM
Cheboygan Michigan
5 days ago
5.0
Fast service even when they are busy.
DL
david lince
Dec 22, 2025
1.0
Honestly a terrible experience every time
SN
Shannon Noel
Dec 10, 2025
2.0
Why don’t they melt the cheese on their burgers anymore
DG
Devin George
Oct 25, 2025
2.0
I went to get food and ordered a Big Mac and a Quarter Pounder with cheese. Half the burger on the Quarter Pounder was hanging out of the box when I looked in my bag. I'll post the picture, it wasn't even that busy. Thanks for the fast food I've come to expect instead of the fast food you aim to serve.
LD
lain daniels
Oct 2, 2025
1.0
The lady that was working your drive thru second window today October 2nd 2025 at 8:34 pm with pi straight light blond hair up in a ponytail should not be doing your drive through with the terrible customer service she has tonight. I understand you were busy but that is no excuse to be rude to a costumer who didn’t understand a confusing question. When we got to the window she asked “did you get the order with chicken nuggets and two burgers” while pulling over a blue frozen Fanta, which I ordered, “or did you get the chicken and two burgers?” Know that I did in fact get two burgers and chicken nuggets I said the first one to which she started handing me coke and I said “on no we didn’t order coke” which is when she started to be mean and started angrily saying “that’s why I just asked you what you got!” In which I said we didn’t get two burgers and nuggets, and she said kinda yelling now “no you got two MCDOUBLES and chicken” (which was nuggets and tenders which she didn’t previously explain) and I said yes we did, but she had just said two burgers previously, and then once we got it sorted out she aggressively handed me my food sort of pushing it at me and as she turned around said “have a good night” while walking away. And we didn’t even get the correct sauce with our meals. If she is there next time and I revive a similar experience I will not be returning to this location, good costumer service, even during a rush, is important to keeping customers like me coming back. I hope someone talks to her about this being bad and have a great night!