Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,206 reviews
5 stars
424
4 stars
356
3 stars
219
2 stars
73
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.
Food Quality
While some customers praised the food as hot and delicious, others experienced issues with incorrect orders and cold items.
Staff Attitude
Customer service experiences varied, with some reviews highlighting friendly and helpful staff, while others noted rudeness and lack of acknowledgment.
Cleanliness
The restaurant was generally described as clean, but some customers mentioned unpleasant odors and unsanitary conditions.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
- NNNo NameNov 12, 20251.0Slowest Wendy’s in the world. How is this place still open.
- THtom healeySep 7, 20254.0Everything was good. Had a good lunch. Fast service for noon, was really busy by 1215
- ACAshia CottonSep 3, 20255.0Overall enjoyed my visit to Wendy’s. Received excellent customer service, hot food and the seating area was clean and neat.
- IMIlene MorrisonSep 2, 20252.0Unable to put in order at either of their kiosk, associate told us they could not take our order, working on door dash orders. Left and went to Arby's
- STSamantha ThickSep 2, 20251.0The worst Wendy's in michigan which is ashame cause Wendy's has the best burgers. I've tried coming here soooo many times, only made it thru the drive thru once. I don't understand why they are soooo unbelievably slow. So slow actually, I don't understand how they're still in business. Thought out an entire day I doubt they serve more than 10-15 ppl max. Takes usually around 45+ minutes. Like I said, I made it thru once without leaving, still took like 20 minutes.
Frequently Asked Questions About Wendy's
Is Charlotte #9 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (517) 543-7438.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Charlotte #9 Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's Charlotte #9 location?
The drive-through is open Monday to Friday from 6:30 AM to midnight, and from 7:00 AM to midnight on Saturdays and Sundays.
Does this Wendy's location serve breakfast?
Yes, the Wendy's in Charlotte, MI serves breakfast with options available through their online ordering and mobile app.
Can I order Wendy's food for delivery near Charlotte, MI?
Yes, delivery is available. You can check if delivery is available at your address by using the Wendy's app or visiting order.wendys.com and entering your delivery location.
What payment options does Wendy's Charlotte #9 accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact the Wendy's at 310 Lansing Rd., Charlotte?
You can call the restaurant directly at (517) 543-7438 or reach the Customer Care team via phone at 888-624-8140 or through their website's contact page.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services, but curbside pickup is not available.
Is this Wendy's location currently hiring?
To check job openings at this Wendy's or nearby locations in Charlotte, MI, visit the Wendy's Careers page and search for available positions by location.
Are there other food options near Wendy's Charlotte #9?
Yes, nearby food places include another Wendy's, Jimmy John's sandwich shop, Pizza Hut, Domino's Pizza, Jersey Giant Submarines, and Little Caesars. You might enjoy these spots before or after your Wendy's visit.
Are there local services near Wendy's for automotive needs?
Yes, nearby automotive services include Napa Auto Parts, Dowker Engines, Superior Auto, Eaton Auto Body Inc., Eaton Car Care, Capital Car Wash, and Corrigan's Truck Accessories for various vehicle repairs and services.
What nearby personal care and financial services can I find around Wendy's Charlotte?
Near Wendy's, you can visit nail salons like Kim's Nails, 219 Nail Studio, and Modern Nails. For financial services, options include H&R Block, Edward Jones - Financial Advisor, Fifth Third Bank, and Western Union.