Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charlotte Subway® Restaurant at 322 S Cochran brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees are praised for their friendliness and efficiency, others are criticized for being rude or unhelpful.
Food Quality
The food is generally well-received, with many customers enjoying the freshness and taste of the subs, though there are complaints about missing ingredients and cleanliness.
Cleanliness
The cleanliness of the store is inconsistent; while some customers note clean dining areas, others report messy food preparation areas and issues with hygiene practices.
Order Accuracy
There are frequent complaints about incorrect orders, especially with online orders, leading to customer dissatisfaction.
Wait Times
Customers have expressed frustration with long wait times, particularly during busy hours, impacting their overall experience.
KH
Karli Hiatt
Oct 22, 2025
5.0
The guy that served me today at around 6 o'clock did great! Very kind and considerate. You can tell hes good at his job and customer service! Thank you!
TH
tom healey
Sep 12, 2025
4.0
Everything was good.
JB
joel bartley
Jun 4, 2025
1.0
Three employees working. All worries about pickup orders. Turn for the customers waiting to order I was passing through if I ever pass through again I’ll find somewhere else
SV
Sandra Vandlen
May 30, 2025
5.0
I ordered online and thought my order was sent, unfortunately after checking I had missed a step. The employees working were very friendly, and with much patience help me sort out the problem and quickly processed my order!
Ezra, the young man who I've dealt with previously, was who waited on me again tonight, he obviously knows his job and has excellent customer service skills. He never seemed annoyed with me even tho I walked in during the busiest time of the day with problems that he quickly found solutions for. He made it look effortless! Thanks SUBWAY! And especially Ezra for such a pleasant dining experience!! I'm not sure where he ranks in the position department, but his potential should be recognized and considered one of this stores most greatest assets!