Location.com logo
Brand Certified

Wendy's

3.9
(1129 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14099 White Creek Avenue, Cedar Springs, MI
49319, United States

Hours

Reviews

3.9
1,129 reviews
5 stars
451
4 stars
343
3 stars
185
2 stars
56
1 star
94

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food temperature, freshness, and incorrect orders, with several mentioning cold or stale items.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Some customers noted cleanliness issues in the dining area and restrooms, while others praised the cleanliness of the location.

Positive Experiences

Despite the negative feedback, several customers expressed satisfaction with the food and service, particularly praising specific staff members and the overall experience.
  • BC
    Barbara Carlisle
    Feb 10, 2026
    5.0
    Cobb Salad was delicious.
  • RJ
    Ron John
    Jan 12, 2026
    1.0
    Ordered a Carmel cold brew today 1-12-26 and it genuinely taste like it was made with stale pond water by far the worst cold brew I’ve ever tasted you all need a health & safety inspection
  • MB
    Mark Bolek
    Dec 27, 2025
    5.0
    Very clean, and friendly staff
  • FF
    Forrest
    Dec 20, 2025
    1.0
    I’m not usually one to get on here and bash businesses, but I had to share this experience. First, the woman taking my order (since the speaker was down) was extremely rude—so much so that even my daughter commented on it. I ordered burgers with only ketchup, yet they came with everything on them. When I pulled up to get my food, I asked for ketchup packets. With two meals, I was given one packet. I asked for more, and when she came back, she said, “Next time I’ll have to charge you for these six ketchup packets.” Seriously? Over ketchup? Between the rude attitude, incorrect order, and being warned about ketchup packets, this was a very disappointing experience and wont be comming back.
  • ES
    Everett Simerson
    Nov 23, 2025
    5.0
    Dine in did some real estate business ordered 2 biggie bags and 2 chilis

Frequently Asked Questions About Wendy's

Is Cedar Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: