Wendy's

3.9
1125 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14099 White Creek Avenue, Cedar Springs, MI
49319, United States

Hours

Reviews

3.9
1,125 reviews
5 stars
450
4 stars
341
3 stars
185
2 stars
56
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and cold food.

Food Quality

Feedback on food quality was inconsistent, with some praising freshness while others complained about cold or poorly made items.

Cleanliness

Several customers noted cleanliness issues in the dining area and restrooms.

Value for Money

Some customers felt that prices were not justified by the quality of food received.
  • MB
    Mark Bolek
    Dec 27, 2025
    5.0
    Very clean, and friendly staff
  • FF
    Forrest
    Dec 20, 2025
    1.0
    I’m not usually one to get on here and bash businesses, but I had to share this experience. First, the woman taking my order (since the speaker was down) was extremely rude—so much so that even my daughter commented on it. I ordered burgers with only ketchup, yet they came with everything on them. When I pulled up to get my food, I asked for ketchup packets. With two meals, I was given one packet. I asked for more, and when she came back, she said, “Next time I’ll have to charge you for these six ketchup packets.” Seriously? Over ketchup? Between the rude attitude, incorrect order, and being warned about ketchup packets, this was a very disappointing experience and wont be comming back.
  • ES
    Everett Simerson
    Nov 23, 2025
    5.0
    Dine in did some real estate business ordered 2 biggie bags and 2 chilis
  • RB
    Roger Balkoski
    Nov 16, 2025
    3.0
    They can never seem to get my sandwich correct. This is the 4th time I’ve ordered and paid for bacon on my sandwich and not received it. They need to get better
  • VZ
    Vitalii Zhepikov
    Oct 11, 2025
    1.0
    Burgers pre-made and cold! No taste at all, I feel like I just got frozen burger, bad thing that they can do that cause you driving and most likely will not leave bad review, but I made stop and want to tell you my worse experience! Don’t stop here. Saturday evening busy time, they have pre made cold burgers !

Frequently Asked Questions About Wendy's

Is Cedar Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 14099 White Creek Avenue, Cedar Springs?

The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday to Sunday from 8:00 AM to midnight.