Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold or improperly prepared food, including cold burgers and missing items.
Service Issues
Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.
Customer Experience
Some customers praised the friendly staff and good service, while others reported feeling ignored or uncomfortable.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including sticky floors and unclean bathrooms.
Order Accuracy
A significant number of customers experienced issues with incorrect orders and missing items.
RB
Roger Balkoski
Nov 16, 2025
3.0
They can never seem to get my sandwich correct. This is the 4th time I’ve ordered and paid for bacon on my sandwich and not received it. They need to get better
VZ
Vitalii Zhepikov
Oct 11, 2025
1.0
Burgers pre-made and cold! No taste at all, I feel like I just got frozen burger, bad thing that they can do that cause you driving and most likely will not leave bad review, but I made stop and want to tell you my worse experience! Don’t stop here. Saturday evening busy time, they have pre made cold burgers !
CS
Corey Sipes
Sep 27, 2025
1.0
Guy never gave me receipt. Didnt give sauce with any of the kids meals. Forgot straws. Told me to park when there was nobody there. Fries barely open. Horrible wendys.
BR
BigFam Ranch
Sep 24, 2025
3.0
I ordered 4 frosty's & specifically asked if they had put spoons in the bag @ the drive-thru. They said yes they did, but after I drove off there were only 2 spoons. Very difficult to eat frosty's without a spoon.
HD
Hali Dean
Sep 21, 2025
3.0
I order bacon brk burrito and i got sausage brk burrito. I got there before my friends and whule I was waiting they had a work name Ryan that wasn't even on the clock walking around in the dining area and he followed me to the area i was sitting and then followed me to the area where the menu is and the whole time I was at Wendy's before he could clock in he kept staring at me. It was very creepy how he was followed me and kept staring at me.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Cedar Springs, MI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Cedar Springs, MI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (616) 696-4757.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Cedar Springs Wendy’s serve breakfast?
Yes, this Wendy’s location in Cedar Springs, MI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 14099 White Creek Avenue, Cedar Springs?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday to Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's at Cedar Springs serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order food for delivery from this Wendy's?
Yes, delivery is available where offered. Use the Wendy's app or visit order.wendys.com, selecting your location to check delivery options.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments at this location.
How can I provide feedback or contact this Wendy's location in Cedar Springs?
You can contact them at (616) 696-4757, or provide feedback via their Customer Care team through live chat on their Contact page, by phone at 888-624-8140, or by completing the Customer Satisfaction Survey.
Are there any nearby fast food restaurants if I want more options around Wendy's?
Yes, nearby fast food options include A&W Restaurants, KFC, Jet's Pizza, Big Boy, and Jimmy John's, all within a short distance for additional dining choices.
Is there nearby public transportation that can help me reach Wendy's in Cedar Springs?
Yes, the Greyhound Bus station is nearby, which could assist customers using public transit to find their way to Wendy's.
Are there nearby places for other shopping needs around Wendy's?
Near Wendy's, you can find places like Tractor Supply Co. for hardware and pet supplies, Verizon Authorized Retailer for electronics, and Cedar Springs Floral for gifts and flowers.
Does Wendy's offer dine-in and drive-thru services at this location?
Yes, this Wendy's serves dine-in customers and has a drive-thru available for convenient ordering.
How can I check Wendy's menu prices and nutrition information?
Menu pricing and nutrition details for this Wendy's can be found on their website or mobile app at order.wendys.com, with up-to-date info specific to this location.