Wendy's

3.9
1118 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
14099 White Creek Avenue, Cedar Springs, MI
49319, United States

Hours

Reviews

3.9
1,118 reviews
5 stars
447
4 stars
340
3 stars
183
2 stars
56
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold or improperly prepared food, including cold burgers and missing items.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Customer Experience

Some customers praised the friendly staff and good service, while others reported feeling ignored or uncomfortable.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including sticky floors and unclean bathrooms.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and missing items.
  • RB
    Roger Balkoski
    Nov 16, 2025
    3.0
    They can never seem to get my sandwich correct. This is the 4th time I’ve ordered and paid for bacon on my sandwich and not received it. They need to get better
  • VZ
    Vitalii Zhepikov
    Oct 11, 2025
    1.0
    Burgers pre-made and cold! No taste at all, I feel like I just got frozen burger, bad thing that they can do that cause you driving and most likely will not leave bad review, but I made stop and want to tell you my worse experience! Don’t stop here. Saturday evening busy time, they have pre made cold burgers !
  • CS
    Corey Sipes
    Sep 27, 2025
    1.0
    Guy never gave me receipt. Didnt give sauce with any of the kids meals. Forgot straws. Told me to park when there was nobody there. Fries barely open. Horrible wendys.
  • BR
    BigFam Ranch
    Sep 24, 2025
    3.0
    I ordered 4 frosty's & specifically asked if they had put spoons in the bag @ the drive-thru. They said yes they did, but after I drove off there were only 2 spoons. Very difficult to eat frosty's without a spoon.
  • HD
    Hali Dean
    Sep 21, 2025
    3.0
    I order bacon brk burrito and i got sausage brk burrito. I got there before my friends and whule I was waiting they had a work name Ryan that wasn't even on the clock walking around in the dining area and he followed me to the area i was sitting and then followed me to the area where the menu is and the whole time I was at Wendy's before he could clock in he kept staring at me. It was very creepy how he was followed me and kept staring at me.

Frequently Asked Questions About Wendy's

Is Cedar Springs Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.