Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and cold food.
Food Quality
Feedback on food quality was inconsistent, with some praising freshness while others complained about cold or poorly made items.
Cleanliness
Several customers noted cleanliness issues in the dining area and restrooms.
Value for Money
Some customers felt that prices were not justified by the quality of food received.
MB
Mark Bolek
Dec 27, 2025
5.0
Very clean, and friendly staff
FF
Forrest
Dec 20, 2025
1.0
I’m not usually one to get on here and bash businesses, but I had to share this experience. First, the woman taking my order (since the speaker was down) was extremely rude—so much so that even my daughter commented on it. I ordered burgers with only ketchup, yet they came with everything on them.
When I pulled up to get my food, I asked for ketchup packets. With two meals, I was given one packet. I asked for more, and when she came back, she said, “Next time I’ll have to charge you for these six ketchup packets.” Seriously? Over ketchup?
Between the rude attitude, incorrect order, and being warned about ketchup packets, this was a very disappointing experience and wont be comming back.
ES
Everett Simerson
Nov 23, 2025
5.0
Dine in did some real estate business ordered 2 biggie bags and 2 chilis
RB
Roger Balkoski
Nov 16, 2025
3.0
They can never seem to get my sandwich correct. This is the 4th time I’ve ordered and paid for bacon on my sandwich and not received it. They need to get better
VZ
Vitalii Zhepikov
Oct 11, 2025
1.0
Burgers pre-made and cold! No taste at all, I feel like I just got frozen burger, bad thing that they can do that cause you driving and most likely will not leave bad review, but I made stop and want to tell you my worse experience! Don’t stop here. Saturday evening busy time, they have pre made cold burgers !
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 14099 White Creek Avenue, Cedar Springs?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday to Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, Wendy's at Cedar Springs serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order food for delivery from this Wendy's?
Yes, delivery is available where offered. Use the Wendy's app or visit order.wendys.com, selecting your location to check delivery options.
What payment methods does Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payments at this location.
How can I provide feedback or contact this Wendy's location in Cedar Springs?
You can contact them at (616) 696-4757, or provide feedback via their Customer Care team through live chat on their Contact page, by phone at 888-624-8140, or by completing the Customer Satisfaction Survey.
Are there any nearby fast food restaurants if I want more options around Wendy's?
Yes, nearby fast food options include A&W Restaurants, KFC, Jet's Pizza, Big Boy, and Jimmy John's, all within a short distance for additional dining choices.
Is there nearby public transportation that can help me reach Wendy's in Cedar Springs?
Yes, the Greyhound Bus station is nearby, which could assist customers using public transit to find their way to Wendy's.
Are there nearby places for other shopping needs around Wendy's?
Near Wendy's, you can find places like Tractor Supply Co. for hardware and pet supplies, Verizon Authorized Retailer for electronics, and Cedar Springs Floral for gifts and flowers.
Does Wendy's offer dine-in and drive-thru services at this location?
Yes, this Wendy's serves dine-in customers and has a drive-thru available for convenient ordering.
How can I check Wendy's menu prices and nutrition information?
Menu pricing and nutrition details for this Wendy's can be found on their website or mobile app at order.wendys.com, with up-to-date info specific to this location.